By anonymous | 9/6/2019
I came in for a brake and alignment check. Thank you for the quick service Armando! I'll come back next time when the car hits another curb and gets mis-aligned.
By Simona | 3/25/2020
Excellent customer service.
By Emon | 9/6/2019
they got me in on a sunday late in the evening when a different store was too busy for me. this was the irvine store. very helpful very knowledgeable i think his name was adam? anyways great service 10/10
By Trent | 3/18/2020
There were a few issues. In the bathroom your dispenser of towels was not working and I mentioned it to the team. There were people that came in after me and left before me and it seem to be closer friendly with the staff. It was a 2 1/2 hour wait to have my car jacked up and have a tire put on it. Overall I will be back I'm just hoping this was
By Penny | 9/6/2019
Irvine location: Tony Garcia went above and beyond.
By Jenny | 3/17/2020
I've come here a few times for my car service. For this situation, one of my tires had a puncture of some sort and they took me in at the last minute. Even though the wait was long I appreciated their help and the issue was fixed. Will definitely return.
By Oz | 9/6/2019
My experience was fantastic. Big O Tires were recommended by your neighbors at The Auto Shop and I am happy that they did. The customer service was top-notch and the work done on my vehicle was of high quality. I love the fact that they are not trying to buy more than what you really need. It is annoying when are trying to be sold something unnecessary. Thanks again. I will definitely come back for any other tire needs.
By John | 3/13/2020
Very helpful
By Carrissa | 9/6/2019
Chris helped me out during my visit and he was so knowledgeable and had great customer service. I will definitely be referring other friends and family to come here and I will continue to come here because of How good I was treated.
By Mark | 3/11/2020
Staff were efficient and service was quick
By Craige | 9/6/2019
Great job
By Young | 3/10/2020
I take all my three vehicles to this store. Will is very helpful and very customer oriented. They value my time and tries to accommodate the tightness of my schedule. The experiences have been always very pleasant.
By Steven | 9/6/2019
Will was such a life saver, super knowledgeable and helpful. Took a stressful moment and really turned it around for me. That guy is awesome
By Kim | 3/10/2020
I came to Big O because a co-worker recommended them and it was close to my place of work. They were super helpful and went above and beyond to get my car fixed before 5pm. They also took care of the maintenance I had been avoiding for 2 years. I will definitely be coming back.
By anonymous | 9/6/2019
Have used them for years and am extremely satisfied with the service.
By Karen | 3/4/2020
Josh and his team were efficient and friendly. They not only addressed my issue, but also suggested several services that were needed, explaining why.
By anonymous | 9/6/2019
Excellent customer service. The tire info I needed was explained clearly and concisely, as well as info on some additional services I decided to add while I was there. The price for all was acceptable, and the time it all took was much shorter than anticipated. I would definitely recommend this store to my friends and family.
By Bill | 3/3/2020
Excellent service...excellent
By Hector | 9/6/2019
phenominal
By anonymous | 3/3/2020
Josh told me what they do and what the charges would be. No surprises.

