By Leighton J Reynolds | 9/6/2019
Excellent service! I will be back and recommend you others!
By anonymous | 8/26/2020
Great shop with honest and hard working staff. Thanks
By Mario | 9/6/2019
Great Mechanic
By Jeff S. | 8/25/2020
We had a blow out 50 miles from home late on a Sunday afternoon and workers stayed late to give us new tires. Terrific customer experience.
By Norma Harpaz | 9/6/2019
Very happy with the service received!
By AK | 8/20/2020
The team in Irvine Ctr Drive is stellar: beginning with Will, Joshua, Alex...everyone is great.
By James | 9/6/2019
Great service, very friendly.
By anonymous | 8/14/2020
Great service and friendly staff
By Harris | 9/6/2019
Had a tire patched up, the process was fairly quick and easy. They held my car onsite while I was at work to be picked up later in the day.
By Zee | 8/13/2020
They have the best team that is respectful and kind. Will is the best manager that as a woman i can trust is not out to rip me off. I reccomend him to all my friends and coworkers.
By Jen | 9/6/2019
The gentleman I worked with, his name was either David or Daniel I can't quite remember, but I remember his initials are D.I.G. He was exceptional. He was so friendly and professional. He took the time to explain my options and was not pushy about anything. I ended up needing to replace my tires but I was in a time crunch and the crew got it done super fast. I would 100% come back again and recommend others to this location based on him. Thanks!
By anonymous | 8/1/2020
Happy with my experience. Good service.
By John | 9/6/2019
Very responsive and helpful
By x3m | 7/31/2020
Great service
By anonymous | 9/6/2019
Will was great!Very knowledgeable and took care of me very courteously. Thank You Will
By Leo N. | 7/23/2020
Great service as always. Gabriel was amazing I called in the morning for tires thinking I’d have to wait but they were in the store. I was able to get my tires done the same day!
By Russ Reeded | 9/6/2019
Service at the Irvine, CA store was professional and on time. The service managers were attuned to the customer needs and made extra efforts to fulfill the requirement of the customers.
By MAGA | 7/22/2020
Available to patch tire. Honest about issues why tire could not be repaired. Had replacement options prequoted. Quick. Friendly. Knowledgeable
By anonymous | 9/6/2019
Jim - the store manager at the Irvine Center Drive location provided excellent customer service in listening to the issue and offering credible solution; the situation was handled expediently and I am very grateful. Have been a customer for over 10 yrs in multiple Big O stores (I've gone through 4 Big O store managers, and know your technicians by name - Shawn Bonecutter). Thanks for having a reliable crew, and most of all with high integrity which is a peace of mind for a single parent. Thank you again.
By The Cannon | 7/20/2020
Quick and friendly. Honest and fair.

