
By anonymous | 9/6/2019
Quick and easy appointment very professional would use them again

By Lance A | 10/9/2021
I have been coming there for years. I always get good service. I've never really had any problems with service. Vertices staff is very polite.

By anonymous | 9/6/2019
I have been this store a few times with both my cars.I would like to tell you that my experience with Armando was perfect.This is exactly what I want when I go into an auto repair facility.I was certain that the car needed an alignment in addition to the new tires and gave Armando the authority to do it if needed.When I called to pick up he told me all was good.The car was done in the time frame he promised.He was friendly, professional and it was a quick in and out without any high pressure sales tactics, and I appreciate this.This is the long term game of customer loyalty and satisfaction will earn more than the high pressure sales tactics.Thank you Armando for being honest and thank you for the great service.I will absolutely be back.In fact aft er a family member who once had a "less great" experience after going there upon my recommendation asked if I got the tires done, I told them yes, and how great and easy the service was.They said, they will give it a second chance the next time they need to come in.

By Jun J | 9/29/2021
Reasonable price, quick and perfect repair~! Without a doubt it's great 👍

By anonymous | 9/6/2019
These guys were on the ball, they kept me updated on everything.

By JIM C. | 9/27/2021
Got tired here and brought our Lexas for brakes

By anonymous | 9/6/2019
Honest, straightforward, efficient and excellent service.

By Tristyn | 9/13/2021
The staff was nice and communicated great

By anonymous | 9/6/2019
I was recently in Irvine, CA with my daughter who was playing in the PGF National Softball Tournament. Prior to my trip I had just had all 4 tires replaced on the car when driving to one of the games the tire sensor light came on. Not being from the area I did a quick Google search and found Big O Tires was about a mile an a half from our hotel. I drove over with no appointment and William Peneida and his crew took our car in right away discovered that I had a lose valve stem, they fixed it for us and had us on our way to the next game. My next tire purchase will be with Big O Tires do to their friendly and professional service.

By Mike | 9/11/2021
Experienced employees makes you to have a peace of mind plus you get high value service at an affordable cost.

By anonymous | 9/6/2019
I called to have a set of tires mounted, got an appointment at a time I liked. Once I arrived, they were fast with the work and I got the car back as promised, price is quite reasonable too.

By SD boy working in the OC | 9/9/2021
Friendly staff, extent of the discovery process of a tire size and model that best suited my vehicle, and the trueness of when my vehicle would be ready for pick-up.

By anonymous | 9/6/2019
The best service ever, on my way to LAX got a flat, they took me in quickly and still made my flight! Love those guys!!!!

By Zee | 8/28/2021
I am so happy you have Will working at the Irvine location. I know as a woman that I am not going to be ripped off.

By anonymous | 9/6/2019
Will was great to work with and so was the rest of the staff.Thanks guys for getting my inspection done so I can get back on the road and drive for SeeJaneGo.Women driving women.

By JJ | 8/20/2021
Professional staff and timely service —

By anonymous | 9/6/2019
I had a flat tire on the freeway and called them to see if they could fix my car right away.I live quite a ways away and had no other transportation.They took my car as soon as I arrived, and within an hour and a half,it was done.I was so relieved!!!They also did not try to sell me replacements for my other tires.Again, I appreciated their upfront, quick service with no sales pitch!!!

By Bernie J | 8/18/2021
Will and Steve were extremely professional. I felt very comfortable dealing with them. They followed up and kept their word. This will be my go-to place for car needs.

By anonymous | 9/6/2019
I used Big O in Lake Forest to mount & balance tires that I had purchased online from Tire Rack. Will the store manager was very pleasant, helpful and honest. The tires were mounted perfectly and I used Big O for an alignment which they offered at a very fair price. I will definitely be back in the future.

By Carolyn K | 8/14/2021
Great service. Very friendly and helpful.