By Tim | 9/6/2019
very thorough
By StuEllisJr | 6/1/2022
Staff was friendly. Efficient service. Comfortable waiting area.
By Fernando | 9/6/2019
Great service, knowledgeable and friendly staff.
By Anonymous | 6/1/2022
Thank Steven, You are the best
By anonymous | 9/6/2019
The guys there made me feel comfortable and didn't force me into getting anything else done to my car!!! They guys there have amazing attitudes!! Thank you!!
By Jazmín P. | 5/27/2022
Quick, easy, and didn't feel like they were trying to sell me things and didn't feel like they underestimated me either since I was a woman
By Patricia | 9/6/2019
Armando provided excellent customer care.
By Vladimirs R | 5/26/2022
I found the tires which I wanted for reasonably good price in Big O Tires, elsewhere they were more expensive and also I could make the appointment for the next day at early hours which is big deal for me. Great experience overall
By anonymous | 9/6/2019
Had some tires shipped to this location through Tire Rack for installation, and also opted to have an alignment done. Everything went smoothly without issue and was pleased with the overall experience. If their selection of high performance tires was better I would have bought from them directly.
By Anonymous | 5/24/2022
I visited Big O in PM and the wait would have been 2 Hours. The service writer suggested I return at opening the following morning. I arrived at 7 AM and my vehicle was on the rack by 7;20. c
By Leo | 9/6/2019
Great service always! I had a nail in my tire it was repaired and I was On my way in less than 30 minutes. There are 3 other Big O locations between home and my office. The Irvine Spectrum isn't the closest but I was happy to drive out of my way for the great service I've been getting there since 2011
By Customer | 5/12/2022
I presented the problem. I got a schedule to come back the following day. The part was there and the service was done on the said time as promised
By Francine | 9/6/2019
I always come back Big O is a customer service winner
By Albert | 5/10/2022
Everything was just as what I expected, nothing tricky!
By Christian | 9/6/2019
Armando and the crew at your Irvine store a bunch of really good guys!! They went above and beyond in helping me figure out an issue I am having with a wheel that just doesn't fit perfectly on my Tacoma even though the other 3 do??? Anyway, great experience over there.
By LAG | 5/4/2022
Staff organized, communicative and helpful
By Felicia | 9/6/2019
great customer service and was done quickly
By Keith C | 5/2/2022
I was able to get tires quickly to replace worn tires.
By Kris | 9/6/2019
Superb. Helpful and friendly staff
By Keith A. | 4/30/2022
I purchased tires for my Travel Trailer elsewhere and just needed them mounted on my wheels. I could only bring two wheels in at a time and the crew had no problem with accommodating this. I was able to get all 4 cycled through in a few hours, which for me was perfect. Thanks so much for the great services.

