
By Maddy | 9/6/2019
would be nice if the waiting area, restrooms and showroom were upgraded/cleaner realize its small space

By VoxDok | 10/21/2021
Excellent service and good communication.

By Justine | 9/6/2019
Your store is very very busy and it took several times before I could get my tires rotated and the alignment I had pre-paid for done.

By Camie | 10/20/2021
Repeat customer. Family all go there. Always friendly & helpful

By anonymous | 9/6/2019
I came in the pouring rain to get a tire repaired (nail in it). Not much, but they jumped right on and got it done in less than 30 mins. Team worked well together and were helpful to phone and walk in customers.

By Jim M | 10/15/2021
At the 17th St location in Costa Mesa, CA. John was very helpful and was fast and efficient with a tire repair.

By anonymous | 9/6/2019
Good honest work, and very helpful with any question.

By Glen S. | 10/8/2021
Got great service on short notice with ok price

By Steve-O | 9/6/2019
Been a customer for years. Good service, quality products and fair prices. Keep up the good work. I'll be back.

By Dan P. | 10/8/2021
Very friendly and professional.

By Linda | 9/6/2019
Always treated with consideration, helpful ideas and great service

By Anonymous | 10/7/2021
They were so nice to fix my tire and not charge me. However, the guy that took my number down didn't write it down properly and I was never notified my car was done.

By anonymous | 9/6/2019
Services were clearly listed but without prices.To me that means I should get a quote elsewhere and negotiate if I want to use Big O.

By Joe R | 10/7/2021
Friendly, intelligent service, clear explanations, fair price.

By anonymous | 9/6/2019
The customer service is great! They explain things to you so you can understand. They give you options and their prices are competitive. They offer an excellent tire too!

By cogscimom | 10/7/2021
Other than the problem with scheduling my appointment, everything went well. I had scheduled an appointment online, received confirmation and reminders, and the store had no record of it.

By Dorothy Kraus | 9/6/2019
Compliments to "Steve". When I go alone to any auto related service I immediately have my guard up that I will be taken advantage of (I am female). This was not the case whatsoever. Additionally, Steve and repairman discovered an alignment issue that Steve suggested would be covered by the Toyota warranty I have on the car. So rather then trying to tell me I needed this special kit to fix this problem, he recommended going back to the dealer. Well -- gold star for Steve!

By Jack C | 10/2/2021
Took care of my needs , very professional .

By Dave murphy | 9/6/2019
David was fantastic to work with! He puts the customer first and I really appreciate that!

By J Michael | 10/1/2021
Salesman was excellent