Location
20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630
By Claudia | 9/6/2019
Thank you for the quick and professional service!
By Ed L | 10/26/2022
Repeat customer!! Good honest service facility
By Stephen Warner | 9/6/2019
Tire was patched rather than plugged. This was new to me and I appreciated that it was considered a better repair.
By Carrie U | 10/22/2022
The only complaint, if you can call it that, was the air freshener in the lobby. It was rather strong.
By Gregory Hopkins | 9/6/2019
We have been taking our vehicles here for the past 15 years. Both of our vehicles have been "clunker" status towards the end . . . but the managers and mechanics never looked down on us or never treated us "less than". We are customers for life. We now own two very reliable vehicles but will take them only to this store location for our every need! The manager, Adam is a class act! He is always honest and concise with his findings and always provide options for repairs. I never feel like I'm being "up-sold". The mechanics are very knowledgeable, courteous and professional at all times. We are quite fond of one of their best mechanics, Shaun. I recommend Big O Tires to all of my friends and family-especially the Lake Forest location. We love these guys.
By PDTP69 | 10/21/2022
They were friendly and efficient… had the tires that I needed for my vehicle.
By Abbas | 9/6/2019
very friendly, courteous, fast service
By Rob T. | 10/5/2022
Very knowledgeable and friendly service manager. Competitive pricing.
By Sandra | 9/6/2019
4 tires good price... friendly... I was in and out real fast. Good experience overall. THANK YOU!!
By DC | 10/2/2022
My car feels safe running great as a second backup car to put mileage on it.
By Dan middlebrooks | 9/6/2019
hats off to kendall, marcus & david made my appointment a enjoyable one. i will only go to big o at lakeforest.
By Marie | 9/25/2022
The customer service and promptness that the "Big O Tire" management displayed was very good.
By Luan | 9/6/2019
Service was professional and efficient. Great deal given by Ken Schneider. I would definitely recommend this store for their exceptional service.
By Anonymous | 9/14/2022
The service manager was professional in his demeanor. My tire repair was done quickly.
By Megan | 9/6/2019
I had a warranty claim on my tires with Michelin, Big O Tires was amazing and was able to get Michelin to pay an extra 10% for my new tires. They were the only place willing to help me with this claim and allow me to just pay my portion of the tires. It was a great experience and I highly recommend them to anyone who needs tires
By Dave | 8/31/2022
Ramon provided excellent customer service during my entire experience; first during the initial phone call and then when I went in to have the work done. He sourced a set of tires from another location at a price that worked within my budget, had the tires delivered in a timely manner, and then the team did the work quickly and efficiently.
By Just | 9/6/2019
Adam is th bomb!!! He always treats us fairly. And so does big O tires
By Aubrey W | 8/28/2022
Friendly staff, prompt service, good work.
By Toni | 9/6/2019
Matt the store manager was very honest, friendly, and accommodating. The tires weren't in right then, but he explained that they would be there in an hour, and the truth of the quality. I so appreciated his honesty and the fact that he wasn't trying to take advantage of women, my daughter had to pick up the car and also spoke of how she liked and trusted Matt. Something that's hard to find now a days. Good job! Well done Matt and Good Year mechanics.
By Teresa J | 8/14/2022
The technician I had was new, he was awesome, I even told the fill-in manager.