Location
20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630
By anonymous | 1/18/2021
Great service was provided
By Bill Lakow | 4/10/2024
I’m a repeat customer and I have confidence that service will be performed to high standards.
By anonymous | 8/21/2020
Steve was very helpful in replacing my damagedtire great price on my replacement
By Edgar | 3/29/2024
Thank you for the amazing customer service from manager Issac posada
By Jeff Joyce | 4/2/2020
This was my first time going here so I wasn't to sure what to expect especially from car shops but as soon as I pulled up, I was greeted outside my car by the manager Steve. Steve was very friendly and knowledgeable. He told me what my options were and he also informed me that they offer financing. I was given a price and was set on my way. Nearly 25 minutes later I was given a phone call from Steve informing me that my car was all done and ready for me to pick it up. I'm very impressed how fast they were able to do an alignment on my SUV. They charged me exactly what they had quoted me, not a penny more. I'm very satisfied with the work they had performed on my vehicle and the kindness of the staff. I will definitely be coming back here!!
By JeffL | 3/24/2024
Isaac explained everything that needed to be done. He communicated all of the findings and worked with me to on getting everything scheduled. He honored the online coupon I was able to find and was able to complete the work on schedule. He also provided me with information on previous work through carfax that I can use should I decide to reach out to a previous service provider to address issues that were uncovered.
By Beth | 3/16/2020
Wonderful
By Adriana R | 3/23/2024
Everybody at this location was extremely welcoming, knowledgeable, and helpful. They care about helping others in the quality of their care.
By Richard | 3/5/2020
Manager at this location is very customer centric. He does an excellent job interacting with people.
By RL | 3/23/2024
Easy in amd out. New tires and alignment.
By Bill | 2/27/2020
Steve was great
By Mary C | 3/16/2024
Service quality
By Linda | 2/20/2020
Steve and the rest of the guys there are great and honest!!
By Bill V. | 2/17/2024
Quality of service was great
By Ricardo | 2/18/2020
Was quoted and charged what I was told.
By Michael G. | 2/10/2024
Isaac was very helpful. We have a long history with excellent Big O service.
By Michael | 2/17/2020
They don't try to "oversell"� products or maintenance. Let you know and then you can make the decision if it's urgent or can be delayed until a later time
By Maggie T. | 2/10/2024
Isaac was super friendly and knowledgeable. Willing and able to go the extra mile for the customer. We are happy with the price of repairs and will be using for future service.
By Edward | 2/11/2020
Work was done great had no problems every time come job is exelent
By wei | 1/30/2024
Very good service