Big O Tires

593 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630

Russ

By Russ | 9/6/2019

Been coming here for over 10 years. Adam & his crew are awesome. I wouldn't trust our cars to anyone else

DanM

By DanM | 12/16/2022

Good communication and the person working the counter went the extra mile to check warranty and past history on tire with issue. Explained problem, and took care of it better than expected.

Wendy

By Wendy | 9/6/2019

Adam continue to be so amazing at what he does. He always come to the car and goes above and beyond to help. He is the reason we continue to come to Big O.

RS

By RS | 12/14/2022

Great service and got the job done when promised

Bernie

By Bernie | 9/6/2019

Loved the service great Service and great customer service!

Ricardo

By Ricardo | 12/9/2022

Excellent services

Wayne

By Wayne | 9/6/2019

Adam, Sean and the whole team at Lake Forest Big O take really great care of our automobile service and needs. We are always greeted by name and treated professionally. Wayne Drudy Mark IV Communications Inc. 949.279.0191

Marie N

By Marie N | 12/6/2022

My experience Overall Friendly service, fast and convenient.

Joy

By Joy | 9/6/2019

Very pleased with the service!

Rtsparky

By Rtsparky | 12/4/2022

Friendly atmosphere and professional.

Linda

By Linda | 9/6/2019

I had a jump start and was heading to Big O to get a new battery. When I arrived, it was very, very busy but the manager, Adam Skaare, was very efficient in handling everything. He had a new battery installed in a very timely fashion and I was on my way home, not worrying about stalling in traffic! Adam Skaare is very personable and a professional manager and I feel totally confident in placing my vehicle in his care. The technician, David Aguirre, who replaced my battery was professional and friendly. I asked him to please check my tire pressure and he responded with a friendly smile and "sure, no problem". Even with the busy atmosphere, the large number of vehicles in the service bays and those waiting to be serviced, David replaced my battery and checked my tire pressure with a superb attitude! Both Adam and David are outstanding examples of Big O's concern for their customers!

Ml

By Ml | 11/19/2022

Great customer service. Had tires in stock

Elizabeth

By Elizabeth | 9/6/2019

The customer service at Big O Tires in Lake Forest is exceptional. Adam always finds a way to make time for all of my service requests. Adam and Shawn treat their customers like family, and I feel like I can completely trust their work and recommendations.

Skip

By Skip | 11/17/2022

Explained why tire was not repairable and how current tire protection plan would apply. Informed me on brake pad condition.

Rebecca

By Rebecca | 9/6/2019

As always, great customer service with honest recommendations and no pressure.

Msanchez

By Msanchez | 11/12/2022

Staff was friendly and accommodating. Process was quick and easy.

Jimmy Hoffman

By Jimmy Hoffman | 9/6/2019

Love these guy's. Very Professional, I have been going to them for all my mechanical needs since about 2004. They are very well trusted and very good at everything they do, I wouldn't trust anyone other than them with any of my vehicles. Adam and Matt are always there to help to get things done.

Cesar S

By Cesar S | 10/29/2022

Roger was extremely friendly and helpful. Communication was great and kept me and the other customers in the lobby updated on our vehicles.

Nikki

By Nikki | 9/6/2019

Got tires and alignment very satisfied, got a lower price than quoted by competitor and discount coupon on alignment, done in time quoted, very helpful in getting me a good deal. Drives like a dream. Always get my oil change done here.

Mike W

By Mike W | 10/27/2022

The sales people were accommodating and patient when I asked about all of the tire options. The desk person made it easy to speak directly with the mechanic.