Location
20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630
By Tony | 9/25/2019
Friendly and professional, delivered as promised.
By Rick.football | 6/18/2023
Lalo was extremely friendly and informative during my visit. Made buying tires a nice experience
By Lou | 9/24/2019
We've been BigOTires customers for years for tires and service. We keep coming back for the excellent service and expertise. They take care of us at BigOTires.
By Cesar S. | 5/30/2023
The team was very responsive when I called about bringing my car in. I came in thinking I had an alignment issue but they let me know that my front brakes needed to be replaced. They were still under warranty which didn't cost me anything. My car was ready that same day.
By Steven | 9/23/2019
I have been coming here for about 12 years through 3 different vehicles and I have never felt I was being pressured to buy something.
By Melinoel | 5/25/2023
I love that I can call for a flat tire and they will fix it within the same day. Even if the tire is not in stock!
By Candy | 9/13/2019
Very helpful, kind and efficient. My kids and grandkids referred me and they had very high praises for Big O. They were RIGHT!
By Milena | 5/24/2023
Roberto Miranda was great on phone when I initially called for a quote and then once the car was up on the rack was able to give me further information of what was needed in the future
By Wendy | 9/6/2019
Adam is amazing!!
By Dee | 5/23/2023
It was painless and easy in and out. The staff is wonderful
By Kelly Barkey | 9/6/2019
Steve made above and beyond effort to make sure I had the right shock absorbers for my Jeep for the best price possible.
By Laura W | 4/22/2023
Junior he is the reason I was impressed. Polite to everyone. Professional and helpful.
By Judy | 9/6/2019
I came into the store expecting to buy two new tires for my car and an alignment. That is what I received and I'm very happy with the service and the product.
By Annette Annaloro | 4/22/2023
I had a bad experience my last visit so I was happy to see some changes. I was greeted upon entering the store. I was checked in and I did not have an appointment. I was able to leave my car and had. Follow up phone call with service details. I agreed to most of the options that were recommended. I received a call when my car was finished. My service complete within the time frame given. I was treated with courtesy and by name. This was my last try and I was pleased with the improvements in the customer service that I received.
By Bob G | 9/6/2019
This location has always been great with customer service
By theoldman35 | 4/3/2023
good commnication
By Mike | 9/6/2019
The team at Big O has served us well over the years. We appreciate Adam's product and car knowledge and his care for each of our family members who come in. He always helps us make the right decisions and provides excellent customer service to our whole family.
By Dino | 3/8/2023
Easy to get in and out. Did what I asked and completed the work in a timely manner.
By Charles Keller | 9/6/2019
I can count on being recognized, getting an honest assessment of my needs, all options and a fair price (what else do you want?)
By canyonbears | 2/22/2023
Roger gave excellent customer service! Tires arrived when he said they would and work was completed on time. Very satisfied, will return to this store for future tire needs.