Big O Tires

611 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

7589- A El Cajon Blvd,
La Mesa, CA 91941

Michelle

By Michelle | 4/2/2020

I suggest this be done at all tire stores nationwide: when a customer has spent hundreds of dollars on tires, when they walk up to their car after paying, they want to see something a "little bit more". Seeing plain dirty tires is a letdown after spending $800, even though they know that the tires are new. For Every tire purchase, the tires should be wiped with Armor All or something like that to make tires shine. This little expense and five minutes of labor will reinforce to customers that their hundreds of dollars bought something "special". I know it is purely cosmetic, but it will stick with customers that even though they know that bought the safety of new tires, it looks like they "got something special" for their money that day.

Anonymous

By Anonymous | 11/23/2021

Eddie was super helpful and got the tires I needed brought to the store so he could change my damaged back tires right away. He didn’t know but I am making a long drive because of a sick family member and this visit was about the only thing that went right during the preparation stage. Thank you Eddie

Chuck

By Chuck | 4/1/2020

The most important quality of this business is honesty... This business and its owner have but one underlying principle and that is HONESTY... I could send my wife or daughter there or even a total stranger and never worry.. The main reason is simple.. Mr. Woods is honest and demands it from his employees. The honesty of the entire business is an example more business's should strive to achieve. A true business model in today`s world and I wish more business's would take it to heart.

Julia W.

By Julia W. | 11/17/2021

The one-year alignment allows free alignment checks and corrections every 6 months, which is super helpful for my 3/4 ton truck. Josh and Eddie are always super sweet and helpful.

Richard

By Richard | 3/30/2020

Service was good, however, they need to implement the CDC 6 foot rule in the waiting area for guests, with demarkation tape on the floor etc.

MAG is San Diego!

By MAG is San Diego! | 11/16/2021

The car dealership told my wife that her two front tires were in bad shape and she should not drive on them. So not to spend $578.00, I went Big O to have them inspect, rotate & balance all wheels and an alignment. Car runs good and wife is happy.

Aisha

By Aisha | 3/26/2020

Great service. Josh was of great assistance. Good communication. The other gentleman at the front desk was friendly. I've been coming here sporadically for years, but the service is consistent.

Scott Bo

By Scott Bo | 11/16/2021

Eddy was great with explanantions and pricing, twice. After calling another store for potentially better pricing, I decided to schedule with Eddy. He also gave me a reduced price on the alignment to get my business.

Mike

By Mike | 3/25/2020

I had a " can you get me in today?" Moment and they did not disappoint. I had a steering rack replaced in my Subaru and needed the alignment done before heading back up the mountains and we were out of there in under an hour!

Suzanne B.

By Suzanne B. | 11/9/2021

Josh and Eddy are great. They explain everything in detail. I have confidence and trust in them. I was a former customer if Big O in Reno NV. I chose Big O in LaMesa because of my satisfaction if my previous service. I felt very comfortable and have had positive experiences with all the service I have received.

Richard mcgrew

By Richard mcgrew | 3/25/2020

Work was done in a timely manner. They were friendly. I have no Complaints.

Diana Jeanne

By Diana Jeanne | 11/6/2021

Friendly, fast, and took care of my car needs.

Carla

By Carla | 3/25/2020

Eddy is absolutely great. He and his staff took good care of me. I was just in for an oil change and tire rotation, but is was done quickly and efficiently. Thanks so much.

Bill

By Bill | 11/2/2021

My go to for auto service for many years. I consider them friends. Recommended them many times

Glenn

By Glenn | 3/23/2020

Great service to fix my flat tire! Was in and out in about 20min or less!

bdp

By bdp | 10/28/2021

Fast friendly service. No upselling on needed parts or services.

Leslie

By Leslie | 3/20/2020

Friendly. Will return. .

shobro

By shobro | 10/27/2021

This location is the only place I trust to do anything with a vehicle . Eddie and Josh and the entire crew are awesome

Shari

By Shari | 3/16/2020

Eddy went out of his way to get me the best tires at a reasonable price. And he got me out quickly!! I will highly recommend his store

golfboss

By golfboss | 10/27/2021

Quick and courteous service