Big O Tires

597 ratings
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Location

7589- A El Cajon Blvd,
La Mesa, CA 91941

Michelle

By Michelle | 4/2/2020

I suggest this be done at all tire stores nationwide: when a customer has spent hundreds of dollars on tires, when they walk up to their car after paying, they want to see something a "little bit more". Seeing plain dirty tires is a letdown after spending $800, even though they know that the tires are new. For Every tire purchase, the tires should be wiped with Armor All or something like that to make tires shine. This little expense and five minutes of labor will reinforce to customers that their hundreds of dollars bought something "special". I know it is purely cosmetic, but it will stick with customers that even though they know that bought the safety of new tires, it looks like they "got something special" for their money that day.

Very satisfied customer

By Very satisfied customer | 10/21/2021

Great job, prices and customer service. Also minimum time to wait. Very pleased. Thank you!!

Chuck

By Chuck | 4/1/2020

The most important quality of this business is honesty... This business and its owner have but one underlying principle and that is HONESTY... I could send my wife or daughter there or even a total stranger and never worry.. The main reason is simple.. Mr. Woods is honest and demands it from his employees. The honesty of the entire business is an example more business's should strive to achieve. A true business model in today`s world and I wish more business's would take it to heart.

Alexander W.

By Alexander W. | 10/20/2021

Eddy was very courteous and professional on the phone and likewise when I checked in. The service on my van was quickly and well done.

Richard

By Richard | 3/30/2020

Service was good, however, they need to implement the CDC 6 foot rule in the waiting area for guests, with demarkation tape on the floor etc.

John P

By John P | 10/18/2021

Ed and Josh at the service counter always take excellent care of me every time I come. They go out of their way to help and explain things well. The Technicians take great care of my cars and are also happy to answer any questions. I have been working in retail for over 30-years and this is awesome customer service! You guys Rock!! :)

Aisha

By Aisha | 3/26/2020

Great service. Josh was of great assistance. Good communication. The other gentleman at the front desk was friendly. I've been coming here sporadically for years, but the service is consistent.

Abo @ Smartech

By Abo @ Smartech | 10/16/2021

Eddy, Josh and the rest of the crew are highly competent and masters of their trade. Nobody would take in my Sprinter RV for alignment for weeks and due to my schedule these guys really came through and did a great job aligning it. Highly recommend them!

Mike

By Mike | 3/25/2020

I had a " can you get me in today?" Moment and they did not disappoint. I had a steering rack replaced in my Subaru and needed the alignment done before heading back up the mountains and we were out of there in under an hour!

Rick C

By Rick C | 10/16/2021

the staff got me a quote quickly and after my approval the started work on my truck

Richard mcgrew

By Richard mcgrew | 3/25/2020

Work was done in a timely manner. They were friendly. I have no Complaints.

53 caddy daddy

By 53 caddy daddy | 10/13/2021

you are not a customer, you are family

Carla

By Carla | 3/25/2020

Eddy is absolutely great. He and his staff took good care of me. I was just in for an oil change and tire rotation, but is was done quickly and efficiently. Thanks so much.

Jim P

By Jim P | 10/12/2021

Ease of service.

Glenn

By Glenn | 3/23/2020

Great service to fix my flat tire! Was in and out in about 20min or less!

Golf Dork

By Golf Dork | 10/11/2021

Eddy treats all customers with respect and kindness. He never oversells or cheats the customer.

Leslie

By Leslie | 3/20/2020

Friendly. Will return. .

Big Jim

By Big Jim | 10/11/2021

Big Eddy treats me so well and with such respect I drive from Northern Nevada to SoCal to have my truck serviced! He and Josh, Jose and Chris are the best! Thank you gentlemen for all you do for my vehicle!

Shari

By Shari | 3/16/2020

Eddy went out of his way to get me the best tires at a reasonable price. And he got me out quickly!! I will highly recommend his store

Gary R

By Gary R | 10/9/2021

I brought in my 1948 Chevy truck for a wheel alignment. They did a great job and now my truck is safe to drive on the freeway! There are always classic vehicles at the shop so I know that my cherished truck is in hands that I can trust!