Big O Tires

837 ratings
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Location

7589- A El Cajon Blvd,
La Mesa, CA 91941

Michelle

By Michelle | 4/2/2020

I suggest this be done at all tire stores nationwide: when a customer has spent hundreds of dollars on tires, when they walk up to their car after paying, they want to see something a "little bit more". Seeing plain dirty tires is a letdown after spending $800, even though they know that the tires are new. For Every tire purchase, the tires should be wiped with Armor All or something like that to make tires shine. This little expense and five minutes of labor will reinforce to customers that their hundreds of dollars bought something "special". I know it is purely cosmetic, but it will stick with customers that even though they know that bought the safety of new tires, it looks like they "got something special" for their money that day.

Nicole G.

By Nicole G. | 2/14/2024

Eddy is aways a pleasure. They were quick and speedy. Appreciate the service.

Chuck

By Chuck | 4/1/2020

The most important quality of this business is honesty... This business and its owner have but one underlying principle and that is HONESTY... I could send my wife or daughter there or even a total stranger and never worry.. The main reason is simple.. Mr. Woods is honest and demands it from his employees. The honesty of the entire business is an example more business's should strive to achieve. A true business model in today`s world and I wish more business's would take it to heart.

Wendy

By Wendy | 2/12/2024

Eddy and his crew are fantastic with taking care of not only my vehicle, but my piece of mind too. Customer service is beyond compare! Eddy really makes sure that you understand what work needs to be done and that you are well taken of.

Richard

By Richard | 3/30/2020

Service was good, however, they need to implement the CDC 6 foot rule in the waiting area for guests, with demarkation tape on the floor etc.

Anthony D

By Anthony D | 2/10/2024

The team at this Big O location was absolutely the most friendly, informative, and very fast when it comes to getting your vehicle serviced. I WILL be doing more business with this location for my vehicle.

Aisha

By Aisha | 3/26/2020

Great service. Josh was of great assistance. Good communication. The other gentleman at the front desk was friendly. I've been coming here sporadically for years, but the service is consistent.

Tigerlily

By Tigerlily | 1/30/2024

Honest and friendly. Eddy is all about customer service and making sure the work performed is necessary and done right.

Mike

By Mike | 3/25/2020

I had a " can you get me in today?" Moment and they did not disappoint. I had a steering rack replaced in my Subaru and needed the alignment done before heading back up the mountains and we were out of there in under an hour!

J. DeRosa

By J. DeRosa | 1/25/2024

From the moment I wakes in, I could tell that the people working there cared about what the did and the service they gave. The owner was happy to help and one of the friendliest people I’ve met. I will return to the Big O tire in La Mesa CA, on University and Parks ave.

Richard mcgrew

By Richard mcgrew | 3/25/2020

Work was done in a timely manner. They were friendly. I have no Complaints.

Chris F

By Chris F | 1/24/2024

The staff was welcoming, extremely knowledgeable, and displayed the highest levels of expertise. They explained everything clearly, were polite, timely, and answered all of my questions.

Carla

By Carla | 3/25/2020

Eddy is absolutely great. He and his staff took good care of me. I was just in for an oil change and tire rotation, but is was done quickly and efficiently. Thanks so much.

John Q

By John Q | 1/24/2024

Purchased 4 tires 14 months ago in Poway with tire protection plan. PB store refused to honor warranty but La Mesa location took care of me.

Glenn

By Glenn | 3/23/2020

Great service to fix my flat tire! Was in and out in about 20min or less!

Robin

By Robin | 1/9/2024

Everyone was very helpful. I was shown the and told about the problems with my car.

Leslie

By Leslie | 3/20/2020

Friendly. Will return. .

Andy & Rose

By Andy & Rose | 1/5/2024

Great people to work with and very professional. Do the job and do it right the first time. You can trust them to do what they say they will do.

Shari

By Shari | 3/16/2020

Eddy went out of his way to get me the best tires at a reasonable price. And he got me out quickly!! I will highly recommend his store

Tony P.

By Tony P. | 1/2/2024

Always great customer service and very reliable workers at this location Eddy and Josh are great