Big O Tires

189 ratings
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Location

1000 Riley Street, Suite B,
Folsom, CA 95630

Luai

By Luai | 1/27/2020

Lack of knowledge and communication about rebates. Car was ready even though the alignment check was not done and I had requested that. Service Manager did not provide any detail about the Alignment check until after the alignment was done and I had to ask for it. No information was given about the tire warranty or road hazard, nothingggg. Just thank you for spending $900

JMR

By JMR | 8/29/2023

The people working there really care about your car everyone greets you with a smile and they ask how they can help you. And I like how they have a flexible schedule there appointment’s are not to far out. I’ll be returning back for all the tires I need.

Mrs. G

By Mrs. G | 8/25/2023

Eric was friendly and accommodating to me. I did not wait l8ng and he walked me to my car and was very helpful the entire time. He called when the car was ready...easy transaction from start to finish.

KIKI

By KIKI | 8/18/2023

At the entrance, staffs gave me greeting. Answered to my question. Respectful and professional. Service oil change was fast. Thus visit was my first time and I’m very satisfied, surely coming back even its a little far from my place. Thank you

Reh

By Reh | 8/12/2023

Eric (service writer) and mechanic went above and beyond to help. Battery died near the BIG O. The jumped it, got me a new battery, and got me out quick so I could make my sons football game

Charles I

By Charles I | 8/4/2023

I was checking on purchasing new tires for my truck. Ben did a great job explaining to me my options. I decided to purchase tires as well as an alignment. I will be doing business with BigO again.

Dan

By Dan | 7/31/2023

Easy to schedule. Work done promptly. Staff was friendly and accommodating. Good price.

Tyler H

By Tyler H | 7/12/2023

The guys helped me a lot, were patient and fixed a surprise problem without making a big deal of it. They made everything simpler and were really helpful.

Kevin

By Kevin | 6/26/2023

I appeciate being accommodated as a walk-in (as I had the flexibility to leave the car for a few hours. I called ahead to make sure I wouldn’t be turned away). The price paid was reasonable.

Dylant

By Dylant | 6/16/2023

These guys were great. Good communication, good service.

William krasnodemsky

By William krasnodemsky | 6/3/2023

Great service and customer service, kind staff. Loved my experience.