Big O Tires

723 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

874 4Th St,
Santa Rosa, CA 95404

Don

By Don | 9/6/2019

Went for a Lyft inspection. First time in the store. Everyone was friendly & knowledgeable. Store was pristine clean.

Gabby

By Gabby | 6/13/2023

Tracie went above and beyond and was super quick! Very polite and sweet

Ariana

By Ariana | 9/6/2019

Trustworthy, reliable & fast! Got me in right away, advised me on my tire situation, replaced my tires and got me back on the road asap! Thank you Jeff & team.

Bob

By Bob | 6/9/2023

Although there were problems, the staff worked to resolve them

Steve

By Steve | 9/6/2019

Has always been an excellent experience for me which is why I always return.

Heather P

By Heather P | 6/2/2023

Customer service rep explained in detail the tires available and pricing and use

Robin

By Robin | 9/6/2019

I'm a fan

MJM

By MJM | 5/26/2023

Monica and Nicole were both friendly and knowledgeable and the work was done in a couple of hours!

Lee

By Lee | 9/6/2019

Always helpful.

Zayn

By Zayn | 5/23/2023

The mechanic was knowlegeable enough to correct my car issues.

Eric

By Eric | 9/6/2019

The only place I will go. Honesty and trustworthiness is a valuable thing in this business. When you find one that has these qualities, you stick with it. Jeff runs a quality shop, always a pleasure!

Janet C

By Janet C | 5/4/2023

Staff greeted me, set my appointment for a tire repair. Upon arrival the following day, greeted like an old friend. Repair was done at no charge. We have purchased tires from Big O because of the excellence service at this nearby address. This car is new to us, and still has the original tires from purchase. We will be back.

Paul

By Paul | 9/6/2019

Jeff and his team are both professional and courteous. They are extremely knowledgeable and provide excellent customer service. I actually look forward to getting my car serviced by them.

Sean k

By Sean k | 4/18/2023

Great workers great job

Matt

By Matt | 9/6/2019

The Owner Jeff helped me out right away. A quick look at all the tires and he knew what was needed. Took an hour and Inwas on my way! Super service!

RickK

By RickK | 3/21/2023

Had out of town guests, picked up a large washer headed nail in the right front tire. Had purchased tires at this Bid O store before (not this tire), since the store was only a mile away from the house decided to drop the car off for the repair. Staff was courteous and although the shop was about to take their lunch break they would get to it asap. Received a call about an hour later saying the car was ready. Car was waiting out in front when we got there, settled up at the front desk and we were on our way again. Thank you! Big O will get my business the next time we need tires.

Jeff

By Jeff | 9/6/2019

Very positive experience all around!

New Horizon School and Learning Center

By New Horizon School and Learning Center | 3/10/2023

Everything was great. I did have to wait longer than expected.

Christine

By Christine | 9/6/2019

Great location. Always helpful! Jeff is great!

John D.

By John D. | 3/7/2023

Nearby and a good reputation