Big O Tires

Jason, the store manager is quite good in PR. He is honest, accurate and straight forward with his estimates and comments.

They were able to fix my tire that had a screw in it.

None

I was greeted right away and they were able to identify and treat the service that was needed in a timely manner.

No

A very quick service was provided and it was super easy to set up the appointment, plus great prices. Chris Plessing was easy-going as well.

I purchased tires several months prior to my visit to have my tires rotated. It was a free service. I was very happy with the work and surprised that it really was Free, without pressure to buy additional products.

Eric the mechanic was very knowledgeable and Chris in the front was very pleasant to talk to. They Both were very helpful and explained everything well. My husband and I will be coming for all of our cars future needs.

Very fast and fr

Traveling out-of-state. Problem arose. I was quoted one price over the phone that made me gulp a bit. I took it in. It was really 1/2 the cost quoted. I signed the service order. Worker came back five minutes (or less) later. ALL DONE! "You know what? I'm only going to charge you...." What!!!! Very surprised, elated, and folks in the store put me at ease in a slightly nervous situation for me. I REALLY APPRECIATE IT!!!

Although I've been a customer for 10+ years, this is only the second time under the new management. They did a great job of installing "TPMS"� sensors in all tires and did a free alignment. As Arnold Schwarzenegger would say, I'll be back!"�

Billy and Eric jumped on the issue of my tires immediately

Very friendly and great customer service

The person at the counter was really nice and explained everything to me and I usually come to this Big O Tire store

Dropped a flat tire off to be fixed. I left to take care of other business. I was notified within 15 minutes that my tire was ready. I returned later in the day and they had the tire mounted and I was on my way very quickly. Great service for a busy place.

Scheduled a four tire purchase online after seeing prices of over $400 more at other tire shops and Costco. It was an easy decision and the price was very low. I asked for and got my first choice of day and time. Chris recommended a local restaurant for breakfast and it was a short walk in great weather. I enjoyed a small breakfast and returned after Chris had left me a voicemail saying the car was ready to pick up. There was no upcharge or hidden fees and the entire transaction was upfront, described in detail and performed well. I will definitely be back and I’ll recommend this store to friends and family

Overall a great service

We were just coming from buying a used camper and headed home when our tire went flat on the freeway. Your location was the closest to us so we made a beeline for it. There was only about 20 minutes until closing, but they were able to get us in, sell us 2 new tires, and get us back on the road quickly. We appreciated that so much!

Thanks for the prompt repair of my flat tire!

communication was right on and service was great