By Alexandra Bonilla | 9/6/2019
Great service , friendly and I was in an out in 30 minutes . A lot less than expected . They were very accommodating and that to me is a huge reason why I will come back! Thank you 11/08/18
By SatisfiedSam | 7/13/2023
Needed tires desperately as mine were completely worn out. Arrived late in afternoon and was still able to get same day service.
By Gale | 9/6/2019
the young man that helped me was excellent.gave me what he promised,i was out of there in the time he stated,i wish i would have gotten his name i was going to send a thank you card,that is how pleased i was . thank you for having great employees they are hard to find. I'm retired from the retail business he is a good one. thanks gale watts
By GlennS | 7/10/2023
Friendly, accomadating,trustworthy
By James Reed | 9/6/2019
Jason was great helping get me on the road again
By CDIMAGES | 6/30/2023
I was really impressed about how easy it was to make an appointment
By Dave | 9/6/2019
Service was very quick.
By JP | 6/23/2023
Friendly, patient staff... My scheduled service was installing a suspension "kit" sold by partner company that turned out to be misrepresented as to which models it would fit. Both Big O Tire and myself had to spend extra time researching why the items were not fitting properly. Once it was determined the purchased items were not going to work, Big O installed what would fit, put the rest of the car back together, and only charged me a fraction of the time spent on the vehicle. They also offered to complete the installation of the correct parts once I have them. Through the entire frustrating process the staff was always friendly, understanding and interested in the end result. While the installation isn't yet complete, I'm confident it will get done.
By Ric | 9/6/2019
I was a walk in. That day the store was very busy with, walk ins, people with appointments, and calls. The fellow working the front desk was friendly, and helpful. He kept me posted with the progress while I was waiting. There's been a couple of times that this store has fixed a tire for free (that wasn't purchased there) so I really wanted to give them my business. In addition, whoever put my spare back in the trunk also kind of straighten the mess that was in there. Thanks!
By Gabby | 6/13/2023
Tracie went above and beyond and was super quick! Very polite and sweet
By Jordana | 9/6/2019
Great experience!
By Bob | 6/9/2023
Although there were problems, the staff worked to resolve them
By Benjamin | 9/6/2019
Fast, easy oil changes every time. I started coming here because my GF has and her mother has for many years. I moved up here in 2015 and have been using yall since then. Looking at coming back for any other car needs.
By Heather P | 6/2/2023
Customer service rep explained in detail the tires available and pricing and use
By Giac | 9/6/2019
This is my third time going to this big O tire store. all experiences have been great. I feel like I have finally found a honest place. I was not offered an alignment check or a credit application. Those all would have made my experience more negative and annoying had I been offered them. thanks giac
By MJM | 5/26/2023
Monica and Nicole were both friendly and knowledgeable and the work was done in a couple of hours!
By Gurwinder | 9/6/2019
Very nice staff and great work
By Zayn | 5/23/2023
The mechanic was knowlegeable enough to correct my car issues.
By Ardath | 9/6/2019
My annual Lyft car inspection, and it was very fast with kind customer service.
By Janet C | 5/4/2023
Staff greeted me, set my appointment for a tire repair. Upon arrival the following day, greeted like an old friend. Repair was done at no charge. We have purchased tires from Big O because of the excellence service at this nearby address. This car is new to us, and still has the original tires from purchase. We will be back.