Big O Tires

723 ratings
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Location

874 4Th St,
Santa Rosa, CA 95404

Alexandra Bonilla

By Alexandra Bonilla | 9/6/2019

Great service , friendly and I was in an out in 30 minutes . A lot less than expected . They were very accommodating and that to me is a huge reason why I will come back! Thank you 11/08/18

Annette C

By Annette C | 1/18/2024

quick reliable service;time estimates were accurate,and ontime

Gale

By Gale | 9/6/2019

the young man that helped me was excellent.gave me what he promised,i was out of there in the time he stated,i wish i would have gotten his name i was going to send a thank you card,that is how pleased i was . thank you for having great employees they are hard to find. I'm retired from the retail business he is a good one. thanks gale watts

RicP

By RicP | 1/4/2024

The people that work there are always friendly and helpful. They’ve repaired tires, and even aired up my tires when I couldn’t find a place with a working air pump.

James Reed

By James Reed | 9/6/2019

Jason was great helping get me on the road again

Anonymous

By Anonymous | 1/2/2024

They are friendly for the customer, and communicate to the customer all the time if what need to be done of you car

Dave

By Dave | 9/6/2019

Service was very quick.

Anonymous

By Anonymous | 12/29/2023

We've been coming to Big O for the last 5 years. We really like the people who wait on us and we miss Monica, who we hear has gone to the Healdsburg Big O. Big O takes great care of our car.

Ric

By Ric | 9/6/2019

I was a walk in. That day the store was very busy with, walk ins, people with appointments, and calls. The fellow working the front desk was friendly, and helpful. He kept me posted with the progress while I was waiting. There's been a couple of times that this store has fixed a tire for free (that wasn't purchased there) so I really wanted to give them my business. In addition, whoever put my spare back in the trunk also kind of straighten the mess that was in there. Thanks!

DaveH59

By DaveH59 | 12/16/2023

I was very satisfied with THIS visit, but have had issues in the past ta this location.

Jordana

By Jordana | 9/6/2019

Great experience!

Javier Lopez

By Javier Lopez | 12/15/2023

The staff, from the get go were really friendly and professional. I had previously checked at four other locations for my tires and they either didn’t have it or would get in in two weeks. Big O had them (special order) with in 24hrs, and they were also the most affordable quote, compared to the other places. Thank you Big O! I already referred 2 other people to you, and will be back soon for my bearings job!

Benjamin

By Benjamin | 9/6/2019

Fast, easy oil changes every time. I started coming here because my GF has and her mother has for many years. I moved up here in 2015 and have been using yall since then. Looking at coming back for any other car needs.

Blueyedlatina

By Blueyedlatina | 12/8/2023

They were able to take care of our vehicle especially for a Friday. We dropped off vehicle and it was ready about 2 hours. It was communicated to me that if we drop off, it would be ready before end of business hours that day. They took care of me on short notice.

Giac

By Giac | 9/6/2019

This is my third time going to this big O tire store. all experiences have been great. I feel like I have finally found a honest place. I was not offered an alignment check or a credit application. Those all would have made my experience more negative and annoying had I been offered them. thanks giac

Lynda

By Lynda | 12/7/2023

I was informed of progress and all went well

Gurwinder

By Gurwinder | 9/6/2019

Very nice staff and great work

Carl. Morrow

By Carl. Morrow | 11/29/2023

I've always taken my car to B O for service

Ardath

By Ardath | 9/6/2019

My annual Lyft car inspection, and it was very fast with kind customer service.

Matthew

By Matthew | 11/28/2023

Justine gave me the quote. I came back the next day and got new tires and a alignment. He explained everything and the overall experience was great.