Big O Tires

Very pleased with the service

The process was easy and efficient beginning with the call to schedule the appointment all the way to the end when I picked up my car. Monica at the Santa Rosa, CA., location was outstanding. She told me exactly what the cost would be and how long it would take. She was spot on; no hidden fees and right on time. I was very impressed. Big O Tires also gives you a before and after measurement regarding your tire alignment.

Courteous service.

Easy process. Did price matching. Tires in stock

great service, easy comminication via text, friendly staff

The service was down quickly and the tires feel great on my vehicle. I also appreciated the recommendation for brake fluid flush.

Jason was excellent. The service was excellent. Very positive and always recommend big o on 4th st. I was unclear if one or five was excellent so I picked one.

Staff was very pleasant and informative

5 stars! The guys at Big O are outstanding. Friendly, knowledgeable, professional, efficient - we always go in with high expectations from our previous visit and they always exceed them.

Good people

Good people!

Needed tires desperately as mine were completely worn out. Arrived late in afternoon and was still able to get same day service.

Very professional

Friendly, accomadating,trustworthy

I came in late Friday afternoon to get a tire repaired, The service I received was a five star I asked if they could rotate the tires he said if they had time they would and they did , my next set a tires will be purchased at the Santa Rosa location on fourth Street thank you for getting back on the road so quick .

I was really impressed about how easy it was to make an appointment

Thank you Jason! You were most helpful!

Friendly, patient staff... My scheduled service was installing a suspension "kit" sold by partner company that turned out to be misrepresented as to which models it would fit. Both Big O Tire and myself had to spend extra time researching why the items were not fitting properly. Once it was determined the purchased items were not going to work, Big O installed what would fit, put the rest of the car back together, and only charged me a fraction of the time spent on the vehicle. They also offered to complete the installation of the correct parts once I have them. Through the entire frustrating process the staff was always friendly, understanding and interested in the end result. While the installation isn't yet complete, I'm confident it will get done.

Friendly staff

Tracie went above and beyond and was super quick! Very polite and sweet