Big O Tires

This was by far the best experience I've had having my car serviced. The staff in the front are really great! The technician that worked on my car made sure that he talked to me about a rattle in the muffler. Everyone there seems to actually enjoy their work, and it shows in the super customer service!

The staff, from the get go were really friendly and professional. I had previously checked at four other locations for my tires and they either didn’t have it or would get in in two weeks. Big O had them (special order) with in 24hrs, and they were also the most affordable quote, compared to the other places. Thank you Big O! I already referred 2 other people to you, and will be back soon for my bearings job!

I love my new tires

They were able to take care of our vehicle especially for a Friday. We dropped off vehicle and it was ready about 2 hours. It was communicated to me that if we drop off, it would be ready before end of business hours that day. They took care of me on short notice.

The employees at the store on 4th Street in Santa Rose are great. I would refer them highly!

I was informed of progress and all went well

Jason was great, I really appreciated his help

I've always taken my car to B O for service

This store is great and the people working there were top tier. They were friendly, knowledgeable and did not try to over sell (push stuff that I did not need). Moreover, they did the job quickly and had my car ready when they promised it. This kind of service today is rare. You should thank the people working there because they are the company's best foot forward.

Justine gave me the quote. I came back the next day and got new tires and a alignment. He explained everything and the overall experience was great.

Excellent customer care

I was waited on immediately and got my new tire and had it installed right away.

I wasn't able to make an appointment by calling my local BO. I had to sign up online. Is this something new? I prefer being able to talk to a local employee to make appointments.

On a different day they let our 3yo use their toilet and we’re so kind. So we returned when we had a flat and they were still so nice. They patched the tire quick and the service was great!! Thank you, we will be returning!

Great service

I love Monica, she’s very accommodating

It was great service and got answer all my questions. Thank you very much

Personnel were very friendly,and knowledgable and provided information I needed to complete my purchase. And they gave me pizza.

Lady that helped me was super nice

Staff was really helpful and clear, make my visit really easy and nice, and timing was good