By Richard | 12/9/2019
I've been a customer for over 40 years.
By RicP | 1/4/2024
The people that work there are always friendly and helpful. They’ve repaired tires, and even aired up my tires when I couldn’t find a place with a working air pump.
By Steve | 12/9/2019
My special problem was met with outstanding and expeditious customer service!
By Anonymous | 1/2/2024
They are friendly for the customer, and communicate to the customer all the time if what need to be done of you car
By Clark | 12/9/2019
Another fine experience at BIG-O on Fourth St.
By Anonymous | 12/29/2023
We've been coming to Big O for the last 5 years. We really like the people who wait on us and we miss Monica, who we hear has gone to the Healdsburg Big O. Big O takes great care of our car.
By David | 12/5/2019
Thank you and keep the great and timely service coming.
By DaveH59 | 12/16/2023
I was very satisfied with THIS visit, but have had issues in the past ta this location.
By Ray Badgley | 12/4/2019
Had a minor dispute which was generously and professionally cleared up by the manager-- much to my satisfaction.
By Javier Lopez | 12/15/2023
The staff, from the get go were really friendly and professional. I had previously checked at four other locations for my tires and they either didn’t have it or would get in in two weeks. Big O had them (special order) with in 24hrs, and they were also the most affordable quote, compared to the other places. Thank you Big O! I already referred 2 other people to you, and will be back soon for my bearings job!
By Alison | 11/25/2019
Exceeded my expectations. Thank you.
By Blueyedlatina | 12/8/2023
They were able to take care of our vehicle especially for a Friday. We dropped off vehicle and it was ready about 2 hours. It was communicated to me that if we drop off, it would be ready before end of business hours that day. They took care of me on short notice.
By Darlyne | 11/22/2019
My visit at Big O was excellent. The only thing I want to comment on is the fact that no one said anything to me about my spare tire being REAL bald & able to switch it with one of my better tires that was replaced. It is not mentioned in the paper work I received when done. Everything else was checked under the hood, the brakes etc., but nothing mentioned about the spare. I called earlier today to see if my old tires were still around, but have not had my call returned. I'm happy with the service & tires, only the spare tire is an issue. Thank you!
By Lynda | 12/7/2023
I was informed of progress and all went well
By Sally | 11/22/2019
A thorough check of my tires (because the low tire light was activated) revealed that all the tires were low, but were sound. I was given instructions to check them more frequently, and not even charged for the service. I was also informed of other than tire services that they have available. I will use these services in the future. I am impressed with the quality of their work and their customer service.
By Carl. Morrow | 11/29/2023
I've always taken my car to B O for service
By Katherine | 11/21/2019
I know when I go to Big O I will get premium service. This recent trip was another example of that.
By Matthew | 11/28/2023
Justine gave me the quote. I came back the next day and got new tires and a alignment. He explained everything and the overall experience was great.
By Cindy | 11/14/2019
Great costumer service, very nice ppl.
By Anonymous | 11/2/2023
I was waited on immediately and got my new tire and had it installed right away.