Big O Tires

723 ratings
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Location

874 4Th St,
Santa Rosa, CA 95404

Richard

By Richard | 12/9/2019

I've been a customer for over 40 years.

Shelby B

By Shelby B | 6/27/2024

Professional staff, pleased with the outcome of my vehicle, reasonably priced services

Steve

By Steve | 12/9/2019

My special problem was met with outstanding and expeditious customer service!

Rocker

By Rocker | 6/25/2024

Everything was great

Clark

By Clark | 12/9/2019

Another fine experience at BIG-O on Fourth St.

Anonymous

By Anonymous | 6/22/2024

Customer service

David

By David | 12/5/2019

Thank you and keep the great and timely service coming.

Jesse

By Jesse | 6/21/2024

Great customer service. Sales person was very knowledgeable over the phone and communicated very clearly the price of the tires. One recommendation cleaning the inside of the sales floor. It had lots of spiderwebs.

Ray Badgley

By Ray Badgley | 12/4/2019

Had a minor dispute which was generously and professionally cleared up by the manager-- much to my satisfaction.

Kathleen S.

By Kathleen S. | 6/14/2024

We had a emergency situation with a flat tire and they fixed it right away.

Alison

By Alison | 11/25/2019

Exceeded my expectations. Thank you.

Robert G

By Robert G | 6/5/2024

My service provider was knowledgeable and quickly and efficiently made his recommendation specifically based on my needs!

Darlyne

By Darlyne | 11/22/2019

My visit at Big O was excellent. The only thing I want to comment on is the fact that no one said anything to me about my spare tire being REAL bald & able to switch it with one of my better tires that was replaced. It is not mentioned in the paper work I received when done. Everything else was checked under the hood, the brakes etc., but nothing mentioned about the spare. I called earlier today to see if my old tires were still around, but have not had my call returned. I'm happy with the service & tires, only the spare tire is an issue. Thank you!

Rosanne

By Rosanne | 5/29/2024

The front desk staff were knowledgeable and excellent communicators. The job was done in a timely fashion and they provided me with the details on the condition of my car.

Sally

By Sally | 11/22/2019

A thorough check of my tires (because the low tire light was activated) revealed that all the tires were low, but were sound. I was given instructions to check them more frequently, and not even charged for the service. I was also informed of other than tire services that they have available. I will use these services in the future. I am impressed with the quality of their work and their customer service.

Jolene F

By Jolene F | 5/24/2024

Val was a great help finding a new rim for my car. It was shipped in from another state. I appreciate all his help.

Katherine

By Katherine | 11/21/2019

I know when I go to Big O I will get premium service. This recent trip was another example of that.

DeeDee B

By DeeDee B | 5/16/2024

I received same day service which was great for my schedule. Everyone was friendly and knowledgeable.

Cindy

By Cindy | 11/14/2019

Great costumer service, very nice ppl.

Greg J

By Greg J | 5/8/2024

Quick appointment. Brought car in and they took it right back and had it done before the end of the day.