Big O Tires

723 ratings
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Location

874 4Th St,
Santa Rosa, CA 95404

Brian

By Brian | 1/8/2020

Overall super happy! Only problems here is multiple phone calls to get the services I originally asked for to be completed. Bad notes? or communication? between team members? just a guess here? But as a customer I should not have to check and recheck, and repeat myself. Quality- great Professional and communication needs some work.

Nicole B

By Nicole B | 8/14/2021

From calling to schedule my appointment to going in, had an excellent experience, the gentleman I spoke to on the phone was extremely helpful very polite and professional. Great experience

Maria Cincotta

By Maria Cincotta | 12/13/2019

They were very helpful and friendly.

Scott

By Scott | 8/13/2021

Being a mechanic myself I am highly critical of work performed on my cars. That being said the employees of this shop went beyond my expectations in both professionalism and ability. Doing amazing things!!!

Chris

By Chris | 11/12/2019

After an initial concern with the repair, Jason resolves the problem professionally and to my satisfaction. Thank you.

Randy

By Randy | 8/4/2021

Daniel is awesome dose a great job !

Meryl Fischer

By Meryl Fischer | 11/12/2019

I appreciated help when there was an issue with a warning light

Sarah K

By Sarah K | 7/10/2021

Your company was able to complete all the services I needed for my car to handle my road trip at the end of this month.

Jan

By Jan | 11/7/2019

I had an appointment for early afternoon, would have thought that brake inspection could've been done the same day but it wasn't

Pay

By Pay | 7/10/2021

Job completed effectively

MC

By MC | 9/9/2019

I really love this place. But usually I see smiles and positive energy. It's the reason I've been going back. I like to feel welcome and taken care off. This time new person seem too new (Purdy). Blake the tech was way too serious. No smiles shared with anyone. Not my best day at BigOTires. Hope to see improvement next time.

Sylestial76

By Sylestial76 | 7/7/2021

Everyone was very friendly and courteous. It took five hours for the work to be completed, but it was worth the wait. An oil change, new wipers and new brakes for the price was amazing! Thank you.

Danielle

By Danielle | 9/6/2019

No comment at this time.

SRK M

By SRK M | 7/1/2021

https://www.yelp.com/biz/big-o-tires-santa-rosa?hrid=Of5QeQ2-Hf006ALeiZSXew&utm_source=ishare&utm_campaign=ios_review_share_postreview

Carolyn

By Carolyn | 9/6/2019

Is Dave still the owner/ manager

Susan M

By Susan M | 6/29/2021

Initially I entered the location due to a low tire sensor. It was explained to me what the flashing low tire pressure indicator light was and my options. Your staff was courteous and polite. Your staff went above and beyond making me feel comfortable having the service on my vehicle.

Marcy

By Marcy | 9/6/2019

Not sure if my tires were actually checked because when I took my car to the dealer, they said I need new tires!

Linda B

By Linda B | 6/26/2021

My van was done early. I couldn't load my groupon code and Daniel was able to look it up for me anyway.

Kevin Moore Rinkor Technology Solutions

By Kevin Moore Rinkor Technology Solutions | 9/6/2019

Billy, I've seen things improve greatly and have had no problem with their being communication after a service is completed.

Pam and Ruth

By Pam and Ruth | 6/22/2021

Se bring both our cars here for check ups and tires. The guys are always helpful.