
By Brian | 1/8/2020
Overall super happy! Only problems here is multiple phone calls to get the services I originally asked for to be completed. Bad notes? or communication? between team members? just a guess here? But as a customer I should not have to check and recheck, and repeat myself. Quality- great Professional and communication needs some work.

By Nicole B | 8/14/2021
From calling to schedule my appointment to going in, had an excellent experience, the gentleman I spoke to on the phone was extremely helpful very polite and professional. Great experience

By Maria Cincotta | 12/13/2019
They were very helpful and friendly.

By Scott | 8/13/2021
Being a mechanic myself I am highly critical of work performed on my cars. That being said the employees of this shop went beyond my expectations in both professionalism and ability. Doing amazing things!!!

By Chris | 11/12/2019
After an initial concern with the repair, Jason resolves the problem professionally and to my satisfaction. Thank you.

By Randy | 8/4/2021
Daniel is awesome dose a great job !

By Meryl Fischer | 11/12/2019
I appreciated help when there was an issue with a warning light

By Sarah K | 7/10/2021
Your company was able to complete all the services I needed for my car to handle my road trip at the end of this month.

By Jan | 11/7/2019
I had an appointment for early afternoon, would have thought that brake inspection could've been done the same day but it wasn't

By Pay | 7/10/2021
Job completed effectively

By MC | 9/9/2019
I really love this place. But usually I see smiles and positive energy. It's the reason I've been going back. I like to feel welcome and taken care off. This time new person seem too new (Purdy). Blake the tech was way too serious. No smiles shared with anyone. Not my best day at BigOTires. Hope to see improvement next time.

By Sylestial76 | 7/7/2021
Everyone was very friendly and courteous. It took five hours for the work to be completed, but it was worth the wait. An oil change, new wipers and new brakes for the price was amazing! Thank you.

By Danielle | 9/6/2019
No comment at this time.

By SRK M | 7/1/2021
https://www.yelp.com/biz/big-o-tires-santa-rosa?hrid=Of5QeQ2-Hf006ALeiZSXew&utm_source=ishare&utm_campaign=ios_review_share_postreview

By Carolyn | 9/6/2019
Is Dave still the owner/ manager

By Susan M | 6/29/2021
Initially I entered the location due to a low tire sensor. It was explained to me what the flashing low tire pressure indicator light was and my options. Your staff was courteous and polite. Your staff went above and beyond making me feel comfortable having the service on my vehicle.

By Marcy | 9/6/2019
Not sure if my tires were actually checked because when I took my car to the dealer, they said I need new tires!

By Linda B | 6/26/2021
My van was done early. I couldn't load my groupon code and Daniel was able to look it up for me anyway.

By Kevin Moore Rinkor Technology Solutions | 9/6/2019
Billy, I've seen things improve greatly and have had no problem with their being communication after a service is completed.

By Pam and Ruth | 6/22/2021
Se bring both our cars here for check ups and tires. The guys are always helpful.