Big O Tires

723 ratings
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Location

874 4Th St,
Santa Rosa, CA 95404

Steve Puccinelli

By Steve Puccinelli | 9/6/2019

The only unpleasant thing was paying the bill

Alexis Hernandez

By Alexis Hernandez | 9/30/2021

Easy going, texted me when the service was done and only took like 45 mins.

John

By John | 9/6/2019

I've had Big O do my tire work on all my cars for 20 years. I never think of another shop.

La chilanga

By La chilanga | 9/30/2021

Friendly people, clean facilities, they treat me like a family and all the work they do is 100% satisfied. My car came out like a new car . Completely satisfied

Yigit

By Yigit | 9/6/2019

The guy who helped me was so nice and has knowledge of

Tony

By Tony | 9/29/2021

Employees are responsive. Service is very good. And pricing is reasonable. I trust these folks

Jon

By Jon | 9/6/2019

I am very pleased with the Rainun tires that were substituted for the LC tires that I ordered. However, I was disappointed to learn they were dated 1017. The price was right, so I'm not going to make an issue about it.

Paul A

By Paul A | 9/28/2021

After discovering that there were some cross threaded lug nuts on my rear studs I came to Big O to see what they could do. Jason offered me to pay for labor if I payed for parts to get it fixed. I accepted and also had the techs change rear pads and resurface the rotors as well as an oil change.

Twyla

By Twyla | 9/6/2019

Best tire buying experience by far

JimB.N.

By JimB.N. | 9/27/2021

I came in after driving thru a large pothole and my front end was making a loud clunking noise- I had purchased new tires and an alignment in November and the sales assoc was nice enough to look it up and bring that to my attention and that they would need to re-align but it would be at N/C. They found the problem and tightened it at N/C! I was really pleasantly surprised!

Dan

By Dan | 9/6/2019

when oil is changed, would like the sticker that they used to put in the windshield letting me know at what miles the next oil change is due.

Mike A

By Mike A | 9/23/2021

Everything from beginning to end was explained to my satisfaction. Had a small issue & had to return my vehicle to investigate the issue. Was handled immediately & professionally.

Del

By Del | 9/6/2019

Brought my Yukon in for a slow leak. They had it fixed and rotated the tires with a few hours.

Donata M.

By Donata M. | 9/22/2021

Always so helpful - great staff!

Karen

By Karen | 9/6/2019

Billy, The store is in the middle of remodeling, and the waiting area is much improved. I was assisted by Jason, Blake and the new guy, who is of hispanic dissent. He is extremely polite and helpful. Jason and Blake helped with my claim to Michelin, as I needed new tires, after only putting 28,000 miles on them.

Jennifer R

By Jennifer R | 9/18/2021

Location is convenient. The price is very good for the quality of service. And staff is much nicer than before!

John Richards

By John Richards | 9/6/2019

The general manager was great and was very helpful.

Jess H

By Jess H | 9/18/2021

The guy was nice and friendly, car was ready within the time frame given and it was a quick exchange

John Richards

By John Richards | 9/6/2019

Greeted by the manager. Was a 20-year veteran in the in the military. We talked about our service to this wonderful country. Struck up a conversation with another another service member. Before I knew it my car was ready. Will always come to Big O Tires for my car needs.

McShelley

By McShelley | 9/17/2021

I needed a repair. Daniel squeezed me in on a super busy day. Fixed it right away. Fast and so friendly.