Big O Tires

723 ratings
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Location

874 4Th St,
Santa Rosa, CA 95404

Steve

By Steve | 9/6/2019

One word: TRUST. I can buy tires anywhere, and all the shops basically carry the same products. I have come to this "Big O" location for twenty years because I feel like the owner is absolutely honest. On several occasions, he has talked me out of service that I did not need, losing money in the short term but gaining a loyal customer. If he says that I need a product or service, I feel secure that I am not losing my hard-earned money to up-selling. In addition, he is knowledgeable about his products and courteous in his approach. A tire is a tire is a tire. But this place really is a place that I can trust.

Reyna C

By Reyna C | 11/5/2021

I needed to replace my tires right away. The associates at Big O Tires did not have the tires I wanted in stock but made it possible for me to get very similar tires on time for the scheduled appointment. They communicated clearly, understood my needs and were professional all the time. Their customer service is exceptional that is the main reason I keep going back to Big O Tires

Adam

By Adam | 9/6/2019

Another positive experience. I will be back.

Rshryock

By Rshryock | 11/5/2021

Checked in with Jordan, he did a great job 👏

Jan

By Jan | 9/6/2019

Wonderful service! Client area is clean and friendly. Car was brought to the door with a bottle of water as a 'thank you'.

Jasonrocker

By Jasonrocker | 10/30/2021

I like the people and the service. They know me by my first name

Nancy

By Nancy | 9/6/2019

Always the place to go for tires - great price and great service

Harry B

By Harry B | 10/29/2021

Friendly and got right on it. Gave me a pickup time and was ready when I got back

Jennifer

By Jennifer | 9/6/2019

I have used Big O now for about a year and I am very happy with their service. They are very knowledgable and friendly. They explained the benefits of nitrogen for my tires and now I use it and notice a difference especially with pot holes. I recommend this store.

Anonymous

By Anonymous | 10/28/2021

Quick and efficient.

Sarah

By Sarah | 9/6/2019

Men were cheerful and the job was done quickly. Spacious waiting area and good coffee. Oil change was pricey, but receipt was explained at length without coming off as rude. Would visit again

C.Ozuna

By C.Ozuna | 10/27/2021

I bought a Groupon. I was a first time customer.I was worried they would treat me less then their full price clients.They were fantastic.Super helpful and friendly. I have no problem paying full price on my next visit...for service like that!! Already told several followers on Instagram!!!

Samuel

By Samuel | 9/6/2019

Everything was great. Thanks

Jim

By Jim | 10/26/2021

Oil change and new wiper blades were installed in under 60 mins.

Larry Hallett

By Larry Hallett | 9/6/2019

Jason was very informative and helpful. My car was serviced faster than I expected and I was very happy with the results. No one tried to sell me anything, like additional services or new tires. I appreciate that.

Bonnie B

By Bonnie B | 10/22/2021

Where to start? Every time I bring my car in for service it's almost like a fun experience. The staff, especially Daniel, are friendly, polite, knowledgeable...a hard working bunch. I can't think of enough adjectives. I've been bringing my 1998 Saturn into this shop for the last 15 years and the guys have kept me on the road. They do the work that was scheduled and if they come across something that needs future attention they let me know so I can plan for the work to be done. I was in on Friday 10/22 and the energy was so good that I left feeling on a kind of high. Great place!

Reagan

By Reagan | 9/6/2019

Good people, good service, thank you

Randy

By Randy | 10/22/2021

Daniel did a great job

David

By David | 9/6/2019

THANK YOU.

Anonymous

By Anonymous | 10/20/2021

I was very happy with the service the kindness and the person that was giving me so much attention to get my truck service completed in a short. Of time I've been with big ole a long time because of that service and I'll continue to be a big ol customer until the day I die thank you big O for being yourself and all the c e o people that run it you doing a good job