Big O Tires

Big O Tires in Santa Rosa is the best! Great ownership, service and quality all around. Will recommended them to everyone I know. Thanks Big O!

They were very quick with my repair and I was very satisfied.

Thanks, the inspection went smoothly and successfully.

Always a great experience!

Always very kind and courteous service! Appreciated the loaner cat during service. NEW tires are fantastic, smooth quiet ride! Thank you!

Making the appointment by phone for the next day with two time options was a breeze. The service made my car happy and therefore makes me happy. I trust the employee mechanics for professional care of my car and I always enjoy friendliness from the front desk personnel. I will stay a loyal customer on the factor of trust and the easy and fluid process this business provides. *Will recommend to my Mom

Jeff and his team are amazing. The customer service surpassed my expectations. I so appreciated the timely service and e mail and text updates. I would highly recommend them for tires to my friends and family.

Wonderful service / love the product

I worked with Jeff, I am assuming the owner. He has been in the business a long time and it shows. I purchased new tires and a brake job and the quote given was the same as work done. In addition I mentioned to Jeff that I had an oil leak that I was going to get fixed elsewhere. During the tire/brake job he found it, called me, quoted a reasonable price and fixed it. All in 4 hours. Plus there was a loaner vehicle available. I highly recommend using their service.

The staff was very friendly and helpful.

I had a great experience at Big O Tires. Staff was so friendly and helpful. My service time was quick and they did a great job! I would absolutely go back for future service needs.

I needed a tire service before a road trip. The associate was able to accommodate my time frame and delivered as promised.

The gentlemen that run the front office were terrific. They were friendly, outgoing and knowledgeable. I felt comfortable there as a woman and that's important when dealing with automotive issues and shops.

Your employee truly cared about me, my safety and my time. She was very friendly and courteous. Not pushy at all.

Outstanding service! Have you ever heard of a store owner giving you advice not to buy his product? Last year the owner Jeff Wandel advised that my tires were safe and they did not need to be replaced. Last week I damaged one of the tires that could not be repaired. Back to Jeff for new tires. Jeff was both patient and extremely knowledgeable. I wanted slightly oversized tires (Tundra 4x4) and Jeff ensured, after installing two different size tires and test driving, that they fit properly and did not rub. Do not hesitate to buy your tires here!!!

Flat tire on AWD so needed 4 tires that had to be delivered which arrived same day and were installed I 1 hour as promised.

I've always done my own tune-ups, changed my own oil, rotated tires, and other regular light maintenance/repairs but I'm not getting any younger. Went in for 15k factory recommended service on 2017 Hyundai (100k drivetrain warranty). Brought one of the "Genuine Hyundai" oil filters my son gave me for Christmas - there's a lot of stuff on the web about certain OEM oil filters not seating properly and leaking. Jeff had no problem substituting the filter. Service was quick - price reasonable - I was out in about 1.5 hours. Though the manual says change the oil/filter every 7k miles and the local dealer says 3.5k (because "a lot of people never check their oil so we like to see them sooner). I split the difference and try to change the oil every 5k miles. If they still have the oil change/tire rotation special offered on their website, I'll likely see them again in 5k miles.

Arrived early hoping for a quicker turn around but place was busy so I had to wait. Synthetic oil was used in my car for the first time ever so the oil change cost more than I had expected it to cost. I was not offered a choice of non-synthetic oil when I asked for the oil change.

My response to the questions should be enough.

Prompt service for drop in with damaged tire and finished within an hour as promised with alignment and 4 new tires.