Big O Tires

723 ratings
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Location

874 4Th St,
Santa Rosa, CA 95404

Ben

By Ben | 9/6/2019

Great place. Very knowledgeable. Great service. Great experience all around

Philip B

By Philip B | 12/15/2022

Customer service was great. The wrong tires were ordered for my vehicle and the associate offered me a different set of tires at the same price as the original quote. That was a good way of resolving the situation. I was pleased with the new tires and the discount he offered me for having to come back a second day to get the tires installed.

Starr

By Starr | 9/6/2019

I have been going to Jeff Wandel's Big 0 tires probably 20 years, Jeff and his staff are an authority on tires, brakes, etc. They always, get you in ASAP, which has always been the same day for me, You can count on, fast, efficient service and no pressure tire sales. Jeff and Big 0 are also very community oriented, they are always giving back to the community, the kind of locally owned and operated business, that you can feel good about going to. Thanks Jeff, for always being there, I feel like you take care of my family, my daughters, sister, brother and friends all count on you for caring for their cars

Larry S.

By Larry S. | 12/7/2022

Very satisisfied

Michelle

By Michelle | 9/6/2019

Very efficient with sense of humor.

Bryan W

By Bryan W | 11/30/2022

Did a lot of online/phone comparison shopping for the tires I wanted. One 'big box' store that I've bought tires at for decades is now suddenly 'online order only' and then '2 weeks out for installation'...... I called your store, Chris was most helpful & professional (kudos to him!), I got what I wanted, tires were in late the next day, got them installed the next. Saved hundreds!!

Dan

By Dan | 9/6/2019

Always honest,knowledgeable, fast service. They are courteous and efficient. Never lie.

Mike A

By Mike A | 11/29/2022

Convienance, friendly staff, competitive prices

Jeanne

By Jeanne | 9/6/2019

Even though I arrived without an appointment and the shop appeared very busy (all spaces full), my car was ready in under 3 hours, including oil change, free tire rotation, brake inspection, and brake replacement. Jeff called me within 45 minutes to tell me the outcome of the brake inspection and texted me as soon as my car was ready for pickup.

DSeibel

By DSeibel | 11/19/2022

Great service!

Roumen Mladjov

By Roumen Mladjov | 9/6/2019

Have not stopped for a service for several years, was not surprised to find the same excellent, timely and professional service as always. Great service, I want to recommend it to everyone looking for a car help.

Mr Flocker

By Mr Flocker | 11/18/2022

They are my local Nieghbor’s I support my local nieghbor hood

Esp

By Esp | 9/6/2019

GREAT service and always willing to make it work. Honest, caring and great service is what Jeff and his team deliver, time and time again! Thank you

Jeff

By Jeff | 11/3/2022

The associate was very friendly and calm. Employees in front and back all seemed generally happy. Each step was communicated clearly.

Sandra

By Sandra | 9/6/2019

My first time at Big O tires was exceptional. I was greeted as soon as I walked in, the staff were very helpful and very pleasant. I was in and out in a short time and the staff were great. I would most certainly recommend them to my friends.

Lauren D

By Lauren D | 10/31/2022

very nice and helpful staff. very communicative and transparent in the services being completed and the pricing.

Alan Martinez

By Alan Martinez | 9/6/2019

Jeff - thank you for your help and expertise! Wish the best.

Anonymous

By Anonymous | 10/28/2022

value for $$$

Patrick

By Patrick | 9/6/2019

The nice loaner car was super helpful. Great job as always guys!

Big Winbiz

By Big Winbiz | 10/27/2022

Even before entering the shop or arriving on the property, my inquiry about a drop-in service for a tire change was met with very clear and direct answers over the phone. After speaking with both the mechanics and front desk staffing, I'm happy to say that this experience DID go SO SMOOTHLY. I will give this shop a 10/10!