
By Glenn | 9/6/2019
took car of my Jeep quickly, professionally, and the cost was very reasonable!

By Eric C | 3/2/2023
I only go to Big O on 4th Street, and have for years. Honest, friendly with fair pricing. Best in the business!!

By Stacy | 9/6/2019
Always quick, always courteous.

By Stressed & grieving | 2/28/2023
I came in from ukiah on my way to UC Davis to see my ex husband who was found dead on the street and revived who is now on life support. I made my appointment in the middle of the night and the men and women at Store #5288 were wonderful. I had called because I was going to be a little late and when I explained why I was driving from so far for an oil change they made sure to take care of me. They were caring and empathetic while maintaining professionalism, and got me out of there as fast as possible while still doing a thorough job. I will be driving an hour + for an oil change from now on.

By Linda | 9/6/2019
I've been using the services of Big O on 4th street for well over 20 years. I keep coming back because the service has been outstanding. The staff are very honest and competent. They don't try to sell me what I don't need, but they take good care of me when I come in. I am very pleased with working with Big O!

By Christina K. | 2/25/2023
I didn't need an appointment and it was cheaper than other places

By Tony Irvin | 9/6/2019
Awesome!!! You got me in and out in about an hour! Totally happy with everything! TI

By Dan R | 2/24/2023
Nicole has excellent customer service.

By John | 9/6/2019
Thoroughness and completeness of service resulted in scheduling a Dealer Service visit to replace a rear axle shaft that your store discovered. The replacement was covered under warranty, but was found by your staff. Great job, Big O!!!

By L. Ligouri | 2/3/2023
This location consistently offers friendly service with quick appointments, good inventory, and fair pricing. We have 3 generations of family that only come to Big O for tires, maintenance, and oil changes. I gladly recommend this location to anyone I know in Sonoma County.

By Erika | 9/6/2019
This was first experience at this store and I don't think I will go anywhere else for my vehicles needs. They are professional, easy to talk to and very efficient. Thanks for everything guys!!!

By Will P | 2/3/2023
Chris & Monica did a fantastic job & trreated me very well. I will tell my friends.

By Dee Schroy | 9/6/2019
As always, I depend on the knowledge, skill and professionalism I get from the 4th St. Big O to keep my family safely moving. My appreciation to them.

By Gary L. | 2/3/2023
Convenient, fast service, and on time. Friendly staff....

By Bill | 9/6/2019
Jeff and his team are very efficient, friendly and reliable.

By Tile man | 2/1/2023
They did exactly what I asked them to do . No questions asked

By Christie | 9/6/2019
You guys were great thank you for your easy and fast service.

By Mike D | 12/27/2022
It had nothing to do with big o or the amazing employees. It was cause I have an Element Fleet vehicle and they are tough you guys which causes a basic service to take so long.

By Savannah | 9/6/2019
These guys always provide excellent service!! I am so happy with my experiences here.

By Sam C | 12/17/2022
I feel comfortable going to Big O locations because they are clear and straightforward regarding pricing and services. I never feel like I'm being jerked around and asked to pay for unnecessary things.