By Rachel | 2/3/2020
Samantha was absolutely amazing. She answers all of my questions when I called and also helped when I dropped my car off for an oil change. I will be coming to
By Johnny B | 12/2/2023
The customer service I received was great, the price and availability of the tires, installation, and service were made very clear to me before proceeding with the installation.
By Jeff | 1/27/2020
I had an appointment but was one hour late. The manager said he would try to fit me in their busy schedule. Within 20 minutes the service was complete and I was driving home!!! Excellent service. Since I was late, I knew I was going to be waiting at least an hour.
By Lynn H. | 11/20/2023
Already addressed in your questions.
By Gerald | 1/27/2020
Ben gave me a ride home and Unknowingly I lost my glasses in his truck. He showed up at my door to return my glasses. This is excellent service above and beyond my tire issues. Ben lives on the other side of town so went way out of his way to return my glasses. Best wishes to Ben and his family.
By Peter H | 11/18/2023
An alignment was recommended to protect my tires from wear
By Kathy | 1/22/2020
Friendly people.
By Teresa C | 11/17/2023
Great customer service. Went in only for an oil change and asked them to check my tires and was told I 💯 needed to get new ones. Asked for them and they were discontinued but said they would get me tires that are comparable to what I have and said they needed to get them from their warehouse but could have my car ready that day. I’ve been going to Big O for over 15 years and very satisfied with them.
By Jennifer | 1/17/2020
Thank you!
By Nina k | 11/8/2023
Great price, friendly staff and communicate with costumers
By Katharine | 1/16/2020
Two trips this week. First was our car for tire rotation and the next day I took our grandson's car for new wiper blades before the new winter storms arrived Very quick and efficient on both visits. Thanks
By Logan & Pat | 10/9/2023
With a 15 year old car that is my Son’s car that he depends on for work and road trips, this service and the added brake work is very good piece of mind for reliability. Other oil service place will do just that and get you done and out.
By Rick | 1/14/2020
Everyone is friendly and professional and I trust the work they do and the time in which it is done.
By Jerry S | 9/29/2023
I have been a BIG O client ever since I moved to Vacaville in 1973. Always been highly satisfied with the services rendered by this businesses staff.
By Christopher | 1/8/2020
Great Customer Service!
By Rich R | 9/26/2023
Your Vacaville, California location did a great job. Your Manager, Rico Mendoza, was extremely helpful and great to work with. Rico remembered me from a previous visit and provided personalized care. The shop is clean and well organized. The team is great.
By Richard | 1/3/2020
Professional, courteous, and honest.
By LindaM | 9/26/2023
Professional and courteous staff
By James | 1/1/2020
Staff professional. Problem resolved quickly.
By Rick S | 9/26/2023
Daniel was excellent at explaining the tire options and helping me make the best choice.