Big O Tires

I came in for a tire repair. My tires were covered under warranty so the cost was free. I was very pleased that they also rotated and balanced my tires while completing the repair. Big O Tires has been my "go-to" place for car repair. They are trustworthy and kind. I also appreciate the extended hours on evenings and weekends which play a huge part in my choice to use this service.

The tires I purchased had to be ordered. The order came in on time and my appointment was held as scheduled. 4 new tires installed and ready to drive off in one hour.

Experienced tire failure during warranty period due to a puncture. Tire was replaced without any issues and has performed well since replacement.

Great service. Clean location and location was close to my home.

Very helpful, to the point, and on time!

Great customer service and super friendly. Got me in super fast and was done in a timely manner.

No big deal to get an oil change, but the promptness of response was great and the complimentary ride home while the work was being done was just great. Also the free plugging of a nail penetration and free rotation didn't hurt your reputation either. Good work.

Good communication and fast service to replace my battery.

Good evaluation of the problems and both corrected in a timely manner

Geddy was friendly and knowledgeable and was genuinely concerned with my satisfaction. He and his crew found my problem and fixed it quickly. I got the feeling he was trustworthy and not trying to swindle me. This is quite rare these days.

Just a quick oil change, alignment, and tire rotation. Justin and his team are all great!

Quick, clean, nice and timely.

Thanks again for the quick response and great work.

Easy to drop off - coffee next door - call from Joe when vehicle was ready. Very efficient and problem free experience.

When I arrived, the service lead walked across the parking lot and met me at my car. He helped roll my tire to the front door.The service was quick and easy and the repair was done on time.

just looking for a wheel alignment since the SUV had hit a curb. I searched the web within Walnut Creek for a service provider that got high customer satisfaction ratings and where I could make an appt .... Big O fit the bill and I was happy with my choice. Years ago I had gotten Tire Rack tires installed and that had gone well too.

they made the time to do the work when theywere busy

Thank you for your service such as tire change and wheel alignment. My vehicle noise is disappear after tire change and wheel alignment.

great quick service and a reasonable prices. we always service our car here. Robin does a great job with customer service and we are happy to see him back at this location. The only suggestion is not to forget to put a new sticker for an oil change.

I was helped by Manuel...he was friendly and took time to explain my services..Manuel does a GREAT job!