By anonymous | 2/5/2021
Great service. Very professional and courteous car runs like new!
By Anonymous | 4/24/2024
The guys there were very helpful and informative and took my car at the scheduled time and got it done in a timely fashion also let me know of some additional things I need to get fixed and offered to fix them
By anonymous | 1/9/2021
Didnt have an appointment and they were busy but they fit me in and kept me up to date with progress.
By ET | 4/8/2024
Explain my options and flexibility
By anonymous | 11/16/2020
Great job as usually love this place in and out like clock work.
By Michael T | 4/8/2024
It was easy to schedule the appointment and Geddy helped me pick out my tires over the phone
By anonymous | 11/8/2020
Great service. Fast service.
By Dave A. | 4/5/2024
The employee was very friendly and knowledgeable. The service was fast and efficient. The new tires were installed properly.
By anonymous | 10/19/2020
Great and quick service, just under an hour
By Nettdog | 4/2/2024
In and out - hassle
By Linda cude | 6/17/2020
Good
By Sheldon | 4/1/2024
You service rep. Very helpful/knowledgeable
By anonymous | 5/25/2020
The service was fast and efficient.
By Pegster | 2/14/2024
Friendly service people. Comfortable waiting room. Coffee shop next door easily accessible.
By Mitch | 3/30/2020
The service was good and the workers did a good job
By Fran K | 2/2/2024
Brian Googe did an outstanding job! He is very personable and knowledgeable, and made me feel comfortable. I felt I was in good hands. He made sound recommendations, which made sense to me. He had my safety as #1 priority. This is the 2nd time I have used this Big O location, and now I have had another positive experience. Please continue to reward the honest, knowledgeable and helpful people you have representing your Walnut Creek location. I have recommended many of my friends to your location.
By Holiday | 3/20/2020
I bring my car here for all services and repairs because the staff is always courteous and they know my car. If they are not able to do the repair themselves, they outsource to make sure the repair is done, rather than give up and tell me to go somewhere else.
By Model X | 1/24/2024
I was in dire need of a new set of rear tires. I had completely blown one but was unsure of the cost. Geddy took good care of me and told me they had payment options if I needed them and that people usually qualify without much issue. I was nervous about the condition of my rim, but in the end everything worked out well. Geddy reassured me that he would take care of me and he sure did.
By anonymous | 3/19/2020
They were very busy but friendly and gave faster than expected service and honest feedback about what repairs needed immediate attention and what can wait. Will be going back for sure.
By Anonymous | 1/23/2024
The service was very fast and satisfied.