Big O Tires

I finally received a confirmation of my appointment that I requested on the day of the appointment but before that I called to ask - the tech at the store didn't see my appointment but somehow it "popped up" as I was on the phone with him. Then it turned out the tires I requested weren't available despite your website saying they were. Thankfully the technician (Cameron) was able to order tires that would fit the car - he ordered them Saturday, they showed up Monday morning and got the work done that day. In the end everything worked out rather well but the experience from the website was not good - inventory was incorrect, information doesn't seem to be getting from the website to your stores' systems.

The availability of tires in the store and the efficiency on how the mechanics were able to perform the installation was great. The price was very reasonable and economic. I am definitely coming back next time.

Alonzo provided outstanding customer service. He was friendly and knowledgeable, and he made me feel like a valued customer. He is a true asset to the company.

They were busy but they got the job done in really good time. There was a waiting room so I knew as soon as it was done they would notify me. They even asked me if it was ok that the tire didn’t match the other 3. Great service.

I had a 9:00 am appointment for full service on my car. Forty minutes later I was out of there. I'm very happy with Big O!

Good people, Great service allays.

Great service great attitudes really appreciate them getting in and out with a smile. Great job guys. I'm glad my friend Maria recommended me to you guys

Great service within 5 minutes. Highly appreciated

Grant, my service advisor, was solid from the moment I stepped into the store - resolved my tire issue with 90 minutes - this is my go to tire store

Emanuel Venegas-Velasco kept me informed every step of the way. I stopped to have an oil change and ended with new brakes and an alignment and the car running much better and me feeling much safer on the road!

Use both of my vehicles here for general and tire service. Great Assistant manager "San Jeev" who I trust for good service. If he leaves so do I......

The service advisor i interacted with was Elliot Moore. I brought in my tesla EV for new tires and an alignment. He listened to me and addressed my concerns. Elliot was extremely helpful and patient with me. I appreciated his professionalism and knowledge. I purchased 4 new tires but had to do this in two separate trips due to my work schedule. Very accommodating.

BIG O TIRES AT PLACE TO SERVICE MY CAR THE STAFF ESPECIALLY JASON IS EXCEPTIONALY GREAT,ALSO jESSY ,CRAIG, AND SANJEEV. BEST IN THE BUSINESS AND CUSTOMER SERVICE

The associate who helped me was very professional and courteous. She should be recognized for her performance. I forgot her name, sorry.

Eleven years now that Jason and his crew have provided my whole family with quality service. Since Big O is the best, we need not bother with the rest.

Beyond expectations!!

There's no question that ranking higher than your competitors is a must. My visit for an oil change last Saturday (01-02-16) appointment and service was as schedulled.

Stephanie was incredible, quickly checked me in, had my problem resolved within hours. Called to confirm that all was fixed and ready for pick up! Extremely courteous and professional!! AAA + customer service!

I've great experience to change my car's tires and allignment in this store. I feel convenient to drive my car now, and it run smooth.

The staff was friendly, and helpful. The store had my tires and now I'm at ease about driving on new tires.