Big O Tires

546 ratings
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Location

2160 S Ell Camino Real,
San Mateo, CA 94403

anonymous

By anonymous | 2/11/2021

The car was ready on time, and all services were properly performed.

Lee

By Lee | 5/9/2024

Fastest oil change to date. Done within the hour.

anonymous

By anonymous | 1/22/2021

Great service great prices nice location to walk while you wait for your car to be serviced

norman h

By norman h | 5/8/2024

My car was ready right ontime. suggestions for further work was spelled out clearly. Miles, your employee was excellent.

anonymous

By anonymous | 12/22/2020

Fast and efficient, super friendly

nickh

By nickh | 5/1/2024

Sam the Big O employee who checked me did a great job explaining everything to me. Also when he called the day before to check what tires I wanted he did it in a professional manner. Great customer service!

anonymous

By anonymous | 12/15/2020

great service and very fast

AMOBulldog10

By AMOBulldog10 | 4/19/2024

I was helped by a couple of associates. Dante helped get me scheduled and asked about tire information. The second associate took care of me upon arrival, oversaw the inspection of my tire and recommended a tire repair was the best course of action as opposed to new tires.

anonymous

By anonymous | 9/25/2020

They helped us get our vehicle on the road so we couldGet home safely. Great service

EM

By EM | 4/19/2024

Muy buen servicio al cliente muy amable me atendió al instante que llegue y lo que me gustó que habla inglés y español muchas gracias ⭐️⭐️⭐️⭐️⭐️

anonymous

By anonymous | 6/25/2020

Friendly and helpful staff

Jen W

By Jen W | 4/10/2024

Customer service was great. They were very helpful and professional. They answered all my questions.

Tan

By Tan | 3/10/2020

I had a pleasant and str

Seth

By Seth | 3/28/2024

Everyone that I talked too, from my first phone call to schedule my appointment to the person that greeted me and handled my purchase was friendly and did a great job.

Kevin O'Brien

By Kevin O'Brien | 3/10/2020

We needed a battery. The car stopped dead two blocks from Big O and they knew it was simply a warranty battery. They sent a technician to jump the car and drive it to Big O. They installed a new battery for the dead warranty battery. They made no $$ on this but they went above and beyond for us and didn't make dime one They did make us customers for life. The best tire-auto store in the county

Anthony C

By Anthony C | 3/9/2024

The day before I was contacted by Big O to talk through what would happen. The tyres I ordered on line were not available but the staff member called me back and offered a suitable alternative. The staff member on the day was extremely polite and professional.

Juan

By Juan | 2/26/2020

This was the best experience I've had so far. The gentleman was very helpful even though he called in on his day off

Joe

By Joe | 3/5/2024

Just a very easy/low maintenance service with no headaches. I appreciate how quick everything was handled too.

anonymous

By anonymous | 2/25/2020

Good attitude, order quickly, tire replacement skills also good.

Just

By Just | 3/1/2024

I found the online appointment system quite user-friendly. However, upon arriving at the site, I discovered that the tires I had ordered weren't available. Thankfully, Stephanie, the associate, was very helpful. She managed to find similar tires for me and even gave me an estimated time for installation.