Big O Tires

Satisfied costumer

Stephanie was amazing. I went to another company and got two bad tires, she got me in promptly, identified an additional problem I needed to address and had me on the road the next day. She was friendly, efficent and courteous and made a challenging time easier!

Great service

I came in for the first time a week ago to this location. The woman manager she said her name was Stephanie helped me out. I told her I wanted 2 tires to match the sumitomos on my car. My car is awd. She told me she had to order tires for the next day. I arrived the next day and I hear her scrambling to order my tires and ultimately found out she never ordered my tires. I then was told by her it was ok to mis matched the tires on my awd car. After calling the dealership they did agreeded. I filed a complaint she reached out to me and offered me a discount on the tires installed but wouldn't return them. After filing many complaints to big o alonzo reached out to me scheduled me a appointment the next day swapped the tires for me and had me out in a hour with the sumitomos. Then I found out Alonzo was the manager for the location not her? He even called me at 5pm that night to ask me about the quality of service and I've since then removed my negative reviews

Will never go anywhere else. My situation sucked ,they bailed me out and got the job done in a timely manner. Very accommodating. Love these people

Fast, reliable, willing to go the extra mile to provide excellent customer service. Friendly, attentive, good listener.

Jason was my service advisor and he was helpful and made my transaction easy to understand and explained thoroughly. I definitely will always come because of him.

Service personnel were fantastic!!

I did not have a good experience at Morgan Hill Big O Tires. That changed when I had the team here take care and undo what Morgan Hill did.

no surprises. Reasonable pricing. Nice staff. All done as planned

Alonzo was especially helpful, considerate, polite, pleasant, and knowledgeable. He advised me about a special offer from Yelp to obtain a net discount coupon code. I appreciated that. I have bought three sets of tires for my three cars on my last three visits to BIG O.

Always satisfying to visit this Big O office.

I LOVE THE STAFF I WORK WITH JASON AND MO AND SANDEEP VERY CURTEOUS AND FRIEMDLY THEY KEEP ME INFORMED ABOUT ANYTHING AND PROGRESS THATS WHY I BEEN WITH THEM FOR OVER 15 YEARS

I enjoyed working with Alonzo Thurman . I ordered a set of tires and he got me out in a timely manner. I would definitely order from big o tires again. And recommend you to my friends.

Have been getting multiple tires from them for several years, and plan to continue this. Very knowledgeable and confident workers there, I like that.

Very quick and efficient. I normally go to the location in Livermore but this is closer to my work. They fixed the issue within 90 minutes.

They do a great job.

I’ve received good service from your staff.

My husband and I only take our vehicles for service to Big O Tires. They work hard on your car and make sure the job is completed in a timely manner. Thank you for putting your customers first.

I dropped off my car at 8am and they notified me around 9:30 that my vehicle was ready for pickup. They found a nail in my tire and fixed it.