By Fawzi | 12/30/2019
great place for service and prices,that's why i ve been with them for almost 15 years I miss my old budies,Jason And Sanjeev,
By Achristen87 | 1/11/2024
I made my apt the day before and when I got there and dropped my car for an oil change, Esther gave me a call and said I had a nail in an unpatchable tire and another bald one. and was able to help me pick out some great new tires!
By Ken G. | 12/28/2019
Gary the service manager provided absolute great service to me and my car. He was utmost professional and provided best customer care. Fast and friendly!!! Definitely 5+++++ stars service center!!!!!
By hanliz | 1/6/2024
The employees are friendly, the service is fast, and they make the whole process pretty easy.
By anonymous | 12/25/2019
very fast and great job. Will for sure come back for another service.
By Greg A. | 1/5/2024
Stephanie Parker provides excellent customer service, has a wonderful sunny personality, and I will definitely go there again. Highly recommend!
By Javier | 12/23/2019
Thanks you
By Flarissa1 | 1/4/2024
Stephanie was amazing. I went to another company and got two bad tires, she got me in promptly, identified an additional problem I needed to address and had me on the road the next day. She was friendly, efficent and courteous and made a challenging time easier!
By Cassie | 12/19/2019
Hi I just wanted to thank the guys who helped and did an excellent job helping me find the right tires and answering all my questions. Cameron and Sandeep Gary thank you! Great customer service I would highly recommend coming here.
By Sef | 12/20/2023
I came in for the first time a week ago to this location. The woman manager she said her name was Stephanie helped me out. I told her I wanted 2 tires to match the sumitomos on my car. My car is awd. She told me she had to order tires for the next day. I arrived the next day and I hear her scrambling to order my tires and ultimately found out she never ordered my tires. I then was told by her it was ok to mis matched the tires on my awd car. After calling the dealership they did agreeded. I filed a complaint she reached out to me and offered me a discount on the tires installed but wouldn't return them. After filing many complaints to big o alonzo reached out to me scheduled me a appointment the next day swapped the tires for me and had me out in a hour with the sumitomos. Then I found out Alonzo was the manager for the location not her? He even called me at 5pm that night to ask me about the quality of service and I've since then removed my negative reviews
By Howard | 12/16/2019
Great work and was completed on time.
By M. Bumanlag | 12/18/2023
Fast, reliable, willing to go the extra mile to provide excellent customer service. Friendly, attentive, good listener.
By Chi | 12/13/2019
Good and helpful staff
By Edjl | 12/16/2023
Service personnel were fantastic!!
By Alex Forrester | 12/11/2019
Mo was extremely helpful. I have been a Big O customer for many years and his help on my last visit was outstanding. Give him a gold star AND a raise.
By Anonymous | 12/11/2023
no surprises. Reasonable pricing. Nice staff. All done as planned
By Jevin | 12/10/2019
Good knowledgable staff. Would return to the store for future service needs.
By BN | 11/25/2023
Always satisfying to visit this Big O office.
By Tania | 12/5/2019
excellent, fast, courteous customer service- thank you!
By Sonny | 11/17/2023
I enjoyed working with Alonzo Thurman . I ordered a set of tires and he got me out in a timely manner. I would definitely order from big o tires again. And recommend you to my friends.