Big O Tires

566 ratings
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Location

2160 S Ell Camino Real,
San Mateo, CA 94403

Fawzi

By Fawzi | 12/30/2019

great place for service and prices,that's why i ve been with them for almost 15 years I miss my old budies,Jason And Sanjeev,

Ki998

By Ki998 | 2/9/2024

Making the appointment was easy. A staff member called me to get more information and allowed me to ask questions. At the appointment, the staff member was very friendly and informative. Service was done quickly. Overall this was a very pleasant experience.

Ken G.

By Ken G. | 12/28/2019

Gary the service manager provided absolute great service to me and my car. He was utmost professional and provided best customer care. Fast and friendly!!! Definitely 5+++++ stars service center!!!!!

Carrie R

By Carrie R | 2/2/2024

Everyone at the San Mateo Big O Tires location were amazing, sweet, and caring. They perfectly communicated the time it took and went beyond to make our stay comforting. The associates there did a fantastic job at everything. 10/10.

anonymous

By anonymous | 12/25/2019

very fast and great job. Will for sure come back for another service.

Anonymous

By Anonymous | 1/26/2024

Fast service. Fair pricing. Answered questions clearly. Friendliness of associates.

Javier

By Javier | 12/23/2019

Thanks you

Sockthief

By Sockthief | 1/20/2024

Well they are able to handle my requests quickly, at a good price, and the location is good. Customer service was outstanding. I live far way and it’s tough to get back without my cat, so I really appreciate that they can get it done within minutes sometimes.

Cassie

By Cassie | 12/19/2019

Hi I just wanted to thank the guys who helped and did an excellent job helping me find the right tires and answering all my questions. Cameron and Sandeep Gary thank you! Great customer service I would highly recommend coming here.

Don H

By Don H | 1/19/2024

Offered the exact type of tires requested and performed a flawless and prompt installation. Service Representative, Alonso was great to work with. He’s knowledgeable and professional. Truly enjoyed our experience.

Howard

By Howard | 12/16/2019

Great work and was completed on time.

dsheldon

By dsheldon | 1/17/2024

It was just seamless. I drove in told them what I needed and they took care of it. The woman was very nice and courteous.

Chi

By Chi | 12/13/2019

Good and helpful staff

JP

By JP | 1/12/2024

Initially the tires I wanted were in stock when I was told that they were via the online store. Once in the store, Miles, was friendly and apologetic about the mix up. He reviewed some other options with me and I ended up picking tires which were less expensive with the same mileage warrant and were in stock. Miles offered buy 3, get 1 free for the inconvenience. The other two employees in the front were professional and helpful too.

Alex Forrester

By Alex Forrester | 12/11/2019

Mo was extremely helpful. I have been a Big O customer for many years and his help on my last visit was outstanding. Give him a gold star AND a raise.

Achristen87

By Achristen87 | 1/11/2024

I made my apt the day before and when I got there and dropped my car for an oil change, Esther gave me a call and said I had a nail in an unpatchable tire and another bald one. and was able to help me pick out some great new tires!

Jevin

By Jevin | 12/10/2019

Good knowledgable staff. Would return to the store for future service needs.

hanliz

By hanliz | 1/6/2024

The employees are friendly, the service is fast, and they make the whole process pretty easy.

Tania

By Tania | 12/5/2019

excellent, fast, courteous customer service- thank you!

Greg A.

By Greg A. | 1/5/2024

Stephanie Parker provides excellent customer service, has a wonderful sunny personality, and I will definitely go there again. Highly recommend!