Big O Tires

566 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

2160 S Ell Camino Real,
San Mateo, CA 94403

Joseph

By Joseph | 9/6/2019

Thank you for taking care of me!

Karen

By Karen | 9/6/2019

Cameron and Jason helped me. They are great employees they did a great job and they had patience with me.

Eric Chiu

By Eric Chiu | 9/6/2019

Great price and service. what else can I say.

anonymous

By anonymous | 9/6/2019

I used them on Monday. They were so awesome I brought my son over snd he used them on Tuesday

Adriel

By Adriel | 9/6/2019

Staff is friendly and quick. Will go here again.

Joanie Ross

By Joanie Ross | 9/6/2019

Sangee was courteous, knowledgeable and friendly. Very impressed with his kindness and demeanor. Highly recommend this car service! Thank you!

anonymous

By anonymous | 9/6/2019

I'm so glad they take appointments. Quick service. No hassle.

anonymous

By anonymous | 9/6/2019

Excellent job tyres not in stock but got them in 3 hours and installed them right away Great service and great price

Paul

By Paul | 9/6/2019

the work was completed as promised. the manager was very helpful.

Kalvin

By Kalvin | 9/6/2019

I never feel like I'm being upsold at Big-O. Jason and Sanjeev have always been totally up front with me and made recommendations I know had to be done. I always trust my cars with them 100%.

Susan

By Susan | 9/6/2019

The mechanic forgot to put my cap on the pressure gauge

Aaron

By Aaron | 9/6/2019

I've brought my wife's car in before, but this is the first I brought my car in and the crew was awesome! I chatted it up with the manager and I was very impressed with his interest in maintaining quality for his customers. I'm bringing my car back here for sure. Only complaint is that you are so good, is that you are too busy. 3 hour wait for a simple oil change because your reputations is that good. Keep up the good work, but expand so you can have more lifts.

Joe

By Joe | 9/6/2019

Had to get fixed what was already paid for a month ago.

Ann

By Ann | 9/6/2019

I was in from out of town and with an urgent need to have my car looked at. The service at this Big Os was very professional and they worked to get my car looked quickly so I could continue on with my vacation.

F.O.

By F.O. | 9/6/2019

I've been coming here for years. Great overall service, competitive prices, and knowledgeable staff.

Kevin

By Kevin | 9/6/2019

I walked in and was greeted in a friendly manner and was advised upon diagnosis that I was told I needed two tires and they provided a free alignment. The manager was training a brand new employee and I was struck with his patience and explanations to the employee from her questions. The manager listened attentively and to me that is a an important quality for any successful manager

Gosia

By Gosia | 9/6/2019

Super friendly and very knowledgeable about what needed to be done. Super awesome customer service

anonymous

By anonymous | 9/6/2019

Before I bought 8 tires for my cars, I shopped around. One discount store told me that I had to get 135+ mph rated tires for my car (I travel at 65 mph). One store wouldn't discount their price. When I left, they followed me out to the parking lot, then offered to discount. I called Jason and Sanjeev at Big O. They gave a good price, and a reasonable delivery time. A lot of small business' depend upon word of mouth. I have recommended Jason and his team to my friends (as well as to my mechanic), and all have been happy with the result.

Jojo

By Jojo | 9/6/2019

Friendly and easy to come with like walk in customer like me,very good customer service...

Dan

By Dan | 9/6/2019

New tires, oil changes, brakes and any other work I need done on my car I've been going to Big O for the last five years. Never disappointed. The staff at Big O is professional, courteous, knowledgeable, reliable, and always on time. I highly recommend big O tires