Big O Tires

I made my appointment, I got there one minute before, they took me right in, had my car history own the screen and checked in within 3 minutes. The other service rep was handling another customer who happened to schedule service at another location, the two behind the register tag teamed the customer's car to get worked on. The perfect blend of trying to be personable and not make us feel like a number while also knowing we want to get through the process as quickly as possible. The place was clean ...kudos to all.

I had a flat tire and they accommodated me even without appointment and they did their best to finish the job earlier than promised

Absolutely LOVE the guys that work here. Their completely knowledgeable and take care of your needs and try to find you the best deal on parts. Great customer service, I bring 4 of my vehicles to them for all services. Being a woman, I have never felt like they have tried to rip me off like other places have. I love that the guys that have helped me there know my name and treat me like I'm their best customer. I see them do that with others as well which is one of the reasons for their GREAT customer service.

Customer service staff were excellent

Big O Tires is my go to tire & wheel shop - along with other Services I specifically avoid Wheels Works and Firestone - Jason & Grant are incredibly accommodating and honest. They have worked on my Porsche, BMW and both Mercedes and I couldn't be happier

Fast service and good pricing.

Jason and his team are always there with a smile and for great quick work at a very reasonable price, I have been coming to them for my automotive needs for 15 years,

Great service and very helpful

Andy and Jason were great and providing me tire options for my SUV, and ultimately settling on a good choice. They were able to get the tires installed and car aligned in just a few hours to meet my needs.

Everything was great. Great customer service.

It's hard to find a trustworthy mechanic. Jason and Sanjeev never try to upsell me on service I don't need and make great recommendations. I fully trust BigO San Mateowith my car.

Sanjeev is incredibly knowledgeable and helpful.

Customer since 2012 and have had several services performed. I have definitely been pleased. Jason and Sanjeev gave great customer service. They were professional and competent. Their prices are reasonable and the company acts with integrity. I would not hesitate to use them again

Best tire store in San Mateo

Came in here one night 7 minutes tell closing time very fusturated and instead of turning me away they heard me out and refused to leave me stuck in my situation and helped me and I'm so very blessed for that cuz I would so be fired so thank you!

It was really quick and hassle free

Great service

Real good service good people nice jobs

Great service, all my questions were answered in a friendly respectful manner.

Excellent service, Highly Recommend San Mateo location