Big O Tires

Great job. They were helpful, informative and

Alignment was done perfectly and the staff was friendly

As always I'm satisfied with the friendly customer service, they are helpful guys and seem pretty knowledgeable .There's been a decline in the waiting Room area, things could be spruced up a bit to make the long wait little more pleasant. New chairs could be nice in the waiting area.... the bathroom was pretty filthy. Overall experience was good.

Making the appointment was easy. A staff member called me to get more information and allowed me to ask questions. At the appointment, the staff member was very friendly and informative. Service was done quickly. Overall this was a very pleasant experience.

This is my second set of Big O tires. The recently replaced tires were on my car for 8 years That kind of quality I like. That is why I returned. I also liked the quick availability of the right tires and the fact they readily checked my tires free of charge twice when the tire pressure light went on. I will continue to use BigO tires.

Everyone at the San Mateo Big O Tires location were amazing, sweet, and caring. They perfectly communicated the time it took and went beyond to make our stay comforting. The associates there did a fantastic job at everything. 10/10.

Free rotations after I bought my set of tires. Also they found the impossible to find leak in my tire. Good job!

Fast service. Fair pricing. Answered questions clearly. Friendliness of associates.

Excellent customer service was provided by Gary.

Well they are able to handle my requests quickly, at a good price, and the location is good. Customer service was outstanding. I live far way and it’s tough to get back without my cat, so I really appreciate that they can get it done within minutes sometimes.

Excellent customer service

Offered the exact type of tires requested and performed a flawless and prompt installation. Service Representative, Alonso was great to work with. He’s knowledgeable and professional. Truly enjoyed our experience.

Keep up with your service quality.

It was just seamless. I drove in told them what I needed and they took care of it. The woman was very nice and courteous.

Great service. I trust that they dont do anything to my car that doesnt need to be done or without my signature first. Did a lot of maintenance so they gave me a discount and I used a groupon so it didnt hurt my wasp let too much.

Initially the tires I wanted were in stock when I was told that they were via the online store. Once in the store, Miles, was friendly and apologetic about the mix up. He reviewed some other options with me and I ended up picking tires which were less expensive with the same mileage warrant and were in stock. Miles offered buy 3, get 1 free for the inconvenience. The other two employees in the front were professional and helpful too.

Gary was very helpful . My car was done quickly and service was excellent

I made my apt the day before and when I got there and dropped my car for an oil change, Esther gave me a call and said I had a nail in an unpatchable tire and another bald one. and was able to help me pick out some great new tires!

They helped me relatively quickly

The employees are friendly, the service is fast, and they make the whole process pretty easy.