Big O Tires

566 ratings
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Location

2160 S Ell Camino Real,
San Mateo, CA 94403

Michael

By Michael | 9/6/2019

I originally just came into your store for tires, and I had been referred to a Jaguar specialist for the suspension and brake work. After I had them do something minor on my car, which they did wrong, I came into your store in a panic. I was a bit skeptical that a big organization like yours could have the talented workers who could do a car like mine well. But after talking with your VERY knowledgable service writers Grant and Jason, I decided to trust my Jaguar to you. I was very pleasantly surprised when they did the job perfectly, except for a little squeak in the brakes. And they did it in less than half the time I was told it would take from the specialty shop. I can't say enough great things about the way I was treated. And you are very lucky to have two great people like Grant and Jason working for you. Thank you again.

Tania

By Tania | 12/5/2019

excellent, fast, courteous customer service- thank you!

anonymous

By anonymous | 9/6/2019

As per usual Jason Burtis(and Sanjeev Pal, when he is there) took car of me and had my truck back fast and fixed in no time at all! I will not take my vehicles anywhere else!

Dayeh

By Dayeh | 11/25/2019

Satisfied costumer

anonymous

By anonymous | 9/6/2019

Jason provides excellent service.Big O is getting renowned for being a go to place for tires.This has resulted in the San Mateo Store getting very busy.Jason is increasingly difficult to initially contact, but once I get in front of him, his service and prices are excellent.

Amy

By Amy | 11/18/2019

Great service

Zoe

By Zoe | 9/6/2019

Jason in San Mateo was very friendly, courteous & helpful. He pointed me in the right direction for good tires at a good price. The shop was very busy but my service was done in less than 2 hours - very timely.

Mike

By Mike | 11/13/2019

Jason was my service advisor and he was helpful and made my transaction easy to understand and explained thoroughly. I definitely will always come because of him.

Joseph

By Joseph | 9/6/2019

First time I had Sabrina as my service advisor. She was friendly, knowledgeable, and got my work done. Sanjeev, the store manager came over to say hello and to check in with me. I have been bringing my cars here for the last 15 years. They always exceed my expectations. You can trust them for fairly priced, top quality service.

Marlin

By Marlin | 11/13/2019

Will never go anywhere else. My situation sucked ,they bailed me out and got the job done in a timely manner. Very accommodating. Love these people

anonymous

By anonymous | 9/6/2019

Jason set up my appointment within the next day and finished the service for all four tires and alignment before I could check on the status. I highly recommend their services. Ask for Jason and tell him "Ken" referred you. You won't be disappointed. Thanks again Jason!

Roland

By Roland | 11/5/2019

I did not have a good experience at Morgan Hill Big O Tires. That changed when I had the team here take care and undo what Morgan Hill did.

anonymous

By anonymous | 9/6/2019

I took my car for oil change in the store. It was great experience for me. The store is very clean. The store manager and technician are very professional. I will do the business again in the star. Thank you for your great service!

Peter

By Peter | 11/4/2019

Alonzo was especially helpful, considerate, polite, pleasant, and knowledgeable. He advised me about a special offer from Yelp to obtain a net discount coupon code. I appreciated that. I have bought three sets of tires for my three cars on my last three visits to BIG O.

anonymous

By anonymous | 9/6/2019

Jason, Sanjeev and the new guy on the block, Jesse were GREAT.Awesome experience as always and it's why I keep coming back.Best place to get my vehicles worked on and the ONLY place that I trust.Period.

Nancy

By Nancy | 10/31/2019

Have been getting multiple tires from them for several years, and plan to continue this. Very knowledgeable and confident workers there, I like that.

Joe Gershaneck

By Joe Gershaneck | 9/6/2019

Jason, as always was extraordinary. My jaguar needed servicing and had a vibration at freeway speed. Jason and staff were able to diagnose the problem and fixed it. The work was done quickly and at very fair pricing. He is my first choice when any of my cars (Jaguar XK, Aston Martin, and Lexus SC) have any issues.

Fawzi

By Fawzi | 10/31/2019

I LOVE THE STAFF I WORK WITH JASON AND MO AND SANDEEP VERY CURTEOUS AND FRIEMDLY THEY KEEP ME INFORMED ABOUT ANYTHING AND PROGRESS THATS WHY I BEEN WITH THEM FOR OVER 15 YEARS

anonymous

By anonymous | 9/6/2019

The guys at Big O Tires definitely know their stuff. They are friendly and accommodating, and definitely look out for their customers well being. Got all 4 tires replaced and aligned in under 40 minutes. Sanjeev in particular was extremely hospitable to me.

Jack

By Jack | 10/11/2019

They do a great job.