Big O Tires

I've been a customer of this Big-O for about 10 years, as I recall. That would be at least 4 different cars. I don't remember what first brought me to this location, other than being somewhat close to home. They quickly became my go-to, where I trust for car service. All the cars I bring in (except for 1) have been purchased new, yet I have come to rely on the service I get here beyond what should be dependable from dealership service departments. All the new cars I've purchased have included basic dealership service plans for the first few years, but for service outside those plans, I prefer to bring my cars here for issues not covered or under mfg. warranty. In fact, when I have a service issue under dispute with a dealership service department, I bring it here to get a more reliable explanation. There have been a few occasions that I have pushed for warranty repair at a dealership based on the evidence provided by service at this Big-O. Jason and Sanjeev run a tight ship, and I definitely appreciate the trusting rapport we have built over the years. I don't think twice to regularly recommend the reliability of this Big-O for service, maintenance, repair, and tires.

They helped me relatively quickly

I have been going here for auto service for over 6 years. Why, I always feel that Jason, the manager; and Sanjeev, the assistant manager have my best interests in mind. They give me recomendations and choices that make sense for the issue I have. They are very fair in pricing and get the job done right the first time. Best of all, when I overhear them with other customers; they exhibit the same behavior whether some one new or a long time client. They are always the first place I go for my Lincoln, Jaguar, and Lexus.

great place for service and prices,that's why i ve been with them for almost 15 years I miss my old budies,Jason And Sanjeev,

I called around for tire quotes, this place was far the most cheapest, and more bang for the buck. I am very glad to come across this location. The service was great, i had made an appointment couple days prior, ( I was late, and they still accommodated me!) they understood the time frame was important for me and the window was short and was still able to get me in and out in 20 mins. Great service all around

Gary the service manager provided absolute great service to me and my car. He was utmost professional and provided best customer care. Fast and friendly!!! Definitely 5+++++ stars service center!!!!!

First time coming here for a tire rotation and oil change. This facility was great! I will come back now on instead of my usual place if they continue to have excellent customer care. Note: Not the same for Redwood City. They were not pleasant on the phones.

very fast and great job. Will for sure come back for another service.

I have worked with Jason and Sanjeev for a number of years now. I have 2 Volvos, and have purchased 4 sets of tires for my cars from them. I have always received prompt, courteous service, and have recommended BIG O to my friends. (One friend saved $500.00)

Thanks you

We've been bringing my car, my wife's car and our son's car to Jason and Sanjeve, for several years, now. Always happy. I trust them to always steer us in the right direction, for the maintenance and repairs of our cars.

Hi I just wanted to thank the guys who helped and did an excellent job helping me find the right tires and answering all my questions. Cameron and Sandeep Gary thank you! Great customer service I would highly recommend coming here.

Jason was the point of contact when I ordered the special sized tire. Delivery date was right on target as qouted. Sanjeeb notified me when the tire I ordered have arrived, on the same day I able to bring the car to the shop and do the work on the spot. Well there was 1 hour wait as there were 5 people ahead of me. It actually excellent time as I do not have appointment. All in all I was out of there with in an hour. Keep up the good work!!! Forget to mention Roberto even though still on training did a good job helping me as I walk in the reception area.

Great work and was completed on time.

I had a flat on my work car a month ago. Found that Big O was close by and local, so I thought I would try them out. Outstanding and friendly staff. Well trained in product knowledge and point of sale specials. Enjoyed the experience so much that I will recommend to friends and know I have piece of mind with my two vehicles.

Good and helpful staff

Everything went as expected. Timeline installation of all new brake pads, rotors, etc.

Mo was extremely helpful. I have been a Big O customer for many years and his help on my last visit was outstanding. Give him a gold star AND a raise.

Jason and his team always do a great job for a reasonable price!

Good knowledgable staff. Would return to the store for future service needs.