Big O Tires

I came in to find out why my brakes squeaked when turning- they discovered a rock the right front rotor and repaired it. They also replaced the swing arms that keep the tires straight. Considering that my vehicle is gradually aging, and I alway like to drive in a mechanically safe vehicle, the repairs were timely. Thank you

Great friendly service

Continiiue to use Big O in Novato 20 years due to their outstanding service

Jonathan and staff were extremely helpful and organized

The service was excellent and the staff was great. They did a great job. Thank you.

Everything was good, Exelent. 100/100 satisfied

Great customer service! The manager is friendly and exhibits a patient attitude.

Great service, good pricing on tires, quick and efficient. Junior was excellent and had us in and out in no time. I bring my whole family’s cars here. Keep up the great work, it’s much appreciated!

Jonny offered excellent customer service both on the phone and in person

Johnathan, the manager was very helpful.

Exeunt all the way around

Super convenient and very friendly staff. Our tire had a slow leak and your team repaired it within a very short time. It was covered 100% by your store, no charge to us. We appreciate that. You've provided tires for 2 of our cars are we are now considering purchasing tires for our 3rd car with Big O.

Everyone at the Novato store was nice I even got a ride home when I left my car!

Received professional courtesy and friendly knowledgeable service

great shop with knowledgeable staff. Always willing to explain things in plain language. These folks are always looking to find you the best deal available as apposed to upselling you.

The whole transaction went flawless and was completed within the time frame offered. The Service Rep contacted me to let me know when the service was doing.

Very nice service from the desk clerk to the tech that fixed the screw in my tire.

Quick service. Friendly attitude.

Would go back again for more tires and services

Great customer service. Jonathan Molina is a great listener and knows his stuff and understood my tire needs.