
By anonymous | 12/22/2020
Super friendly service here. Manager is a really great guy.

By F Eckert | 2/23/2023
Friendly and easy

By anonymous | 11/17/2020
Excellent service. Friendly staff.

By Ed and Carol touring | 2/20/2023
We discovered a puncture while on a road trip. We found a Big O and went there. They fixed the tire on warranty while we waited. Saved the day for us.

By anonymous | 11/8/2020
They did a great job patching a hole in a tire left by a screw and then rotating the tires per the regular maintenance schedule.

By Juan F | 1/20/2023
I was greeted right away, even though there was a person being helped one of the techs (Johnathan) stepped in right away to help so I didn't have to wait. He explained everything and listened to my concerns about needing my car right away. He definitely went above-and-beyond to make sure I was happy with the work and time it was going to take.

By anonymous | 9/6/2020
Excellent service making use of manufacturer promotions.

By Taylor P. | 1/16/2023
They were very nice & fit me in when it was super busy.

By anonymous | 8/14/2020
Good people, they balanced my tires in 30 minutes and I was a walk in..

By jeff | 12/16/2022
do what you say you are going to do - efficiently and in a timely manner

By anonymous | 7/24/2020
They were very professional and was able to identify a whining noise in my Driver/shaft support bearing. Rotation, Alignment, brake check out perfectly. Recommend Big O if you are in the Novato area

By Bee | 12/16/2022
Johnny the owner/manager has been wonderful over the years and the other associates that have helped me have all been wonderful

By anonymous | 5/3/2020
Excellent service! Couldnt be happier with the service I received!

By Mikl26 | 11/25/2022
Great customer service and done very quickly. Put the tire back on the back of the Jeep so it sat the way I wanted it to.

By Danielle | 2/3/2020
The team is great

By Silver Bullet E36 | 11/23/2022
The Key to success is Hiring the right people. Your manager Jonathan is a humble and well informed gentleman Audrey is super

By Eric | 1/14/2020
Johnny and the crew always do a 5 out of 5 star job in taking care of my car needs. I always feel super comfortable that my tires, wheels, and brakes are there to get me and my riders where we are going...thanks to the Big O, team. Sincerely, Eric the super sober UBER driver

By William M | 11/1/2022
Jonathan the manager was terrific in making room for me and getting the new tuu it res installed. He was excellent in double checking the work and documenting everything.

By Margarita | 12/30/2019
As always every time I go in there, I get such a great service. Twice I been lately because I had a leak on my tire and they were able to patch it... I waited there not long.. they are very friendly. Thank you guys .

By Mixer1463 | 10/29/2022
I have brought all of my vehicles to this location for many many years. Highly professional, very nice people.