Big O Tires

Big O is my neighbor here, in Novato, and they have helped me maintain my car for many years.

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The staff and service has always been excellent. Good crew......i hope the take good care of you. Thank you.

I had a nail in my left rear tire, and called the store. They said to come down in the afternoon to have it inspected/repaired. They repaired the tire at no charge as I had purchased the Michellin tires there.

El mejor service ever.

Thé team was super friendly and knowledgeable I got the same Bridgestone tire Thai I would have revived from the dealer but at a better price I called a number of different stores for tires and O was able to deliver the same day at no additional cost. Thank yoy

The manager Jonny is always really nice & helpful. David at the front desk really helped me while I was in a bind with an unexpected flat tire.

Jonny is an excellent mgr for this location. He was kind, efficient, and listened to my needs and exceeded expectations.

Johnny is always very accommodating and friendly. The owner Ali, is a great guy too. They go above and beyond to help me.

Novato location has great customer service. Always been a positive experience.

These guys are the BEST! We take our daughters car there because we can count on them to keep her on the road and SAFE! Never try to up sell and always take the greatest care with our vehicles

The tires were delivered for installation on schedule, and the installation and alignment was done within three hours.

Amazing guys keep up

Jonny is always very helpful, friendly and knowledgable. He provides and accurate time estimate while juggling a busy shop.

They tried to patch the tire where the nail was, but found another gash with a very slow leak that was irreparable. They physically showed me everything and discussed the pros/cons for getting a new tire now or driving around with the current one, rather than just telling what I should do. Greatly appreciate that approach. Will be back!

Completed the work expeditiously while I waited

My dealership told me I had a screw in my tire and it registered at 8 lbs pressure only-- they put more air in it and said it was not repairable and they couldn't help me )probably because it was too close to closing time. I had to choose where else to go where they'd have enough time to work on it before closing. I decided to go to Big O in Novato. They checked things out, did all the work and replaced 2 tires all in less than 30 minutes. I'm very impressed and so grateful. Thank you!!

Experience was awesome. I wish there was a veterans discount

Very helpful. Came to have tires checked because of light indicator for low tires. I have had nails in my tires before. They checked it out and fill my tires. No charge. I have my tires checked and buy the them there. Great service.

Jonnie - the manager at this location is excellent! He provides a level of service and professional demeanor that give me confidence that he and his staff are doing a good job with my car.