By anonymous | 9/6/2019
I emailed Ali Mirghanbar to complain about the fact that I dropped off a perfectly running car this morning only to return to a car that barely runs. Let's see if he calls me to fix this. Johnny was doing great, by the way, until he tried to claim that my car's now 4 misfiring spark plugs was a "coincidence."�
By George | 9/6/2019
Staff was great!!
By anonymous | 9/6/2019
One of the four tires went bald after 10k miles. After alignment that was done after front axels were replaced. Had to complain about bad alignment to get alignment then tire went bald. No help on any of it. Shopping elsewhere now. Already spent $300 at new store after years with big o
By Helen | 9/6/2019
I learned something while I was there.
By Camille | 9/6/2019
Great customer service and my car is driving like new, thank you!
By Mitzi "Mia " | 9/6/2019
Great customer service . Ordered my tired. Same day service . U guys rock
By Rich | 9/6/2019
I took my car in for tire rotation at the Novato Big O store on Redwood Blvd. My car was taken in immediately and I was treated courteously and professionally by the staff. The work was done in 20 minutes and cheerfully returned to me. I highly recommend this shop for anyone needing honest, professional service in Marin.
By Santiago | 9/6/2019
I love the fact that you check my car x future needs!!!
By anonymous | 9/6/2019
I went in to get a flat tire fixed. Not only were they able to help me promptly and very politely but they took less than 15min to get it all ready and have me on my way to work
By anonymous | 9/6/2019
I have been going to Big O for over 15 years. Jorge, and everyone there have always gone above and beyond with their service.
By anonymous | 9/6/2019
Needed sensors for my tires. Ali and Jorge both waited on me and were awesome. Will go back for other services.
By Greg Looney | 9/6/2019
I've been a customer at Big O since 1984 and have had nothing but stellar service the entire time. My local novato Big O is nothing but the best in all aspects of service and quality. I am always astounded with my interactions with the Novato location and consider myself lucky that I have a store so close to me.

