Big O Tires

Friendly.Car ready when promised.

Overall very good experience. Everyone at the store was very courteous and professional.

Was helped out by Jon the buff guy. He was super accomindating, you all must have good upper management taking care of him

Outstanding experience- in my rankings 5 was better than a 1- Thank you-!

I just came in for a vehicle inspection, but it was performed quickly and with very friendly service. The experience was enjoyable and went very smoothly. I may come back when I need new tires!

Amazing service and accomodantion. The team is very efficient and knowledgeable. I called the day before speaking with Matthew about my 4 tires for my Lexus IS350C, he gave me all the options available, from economy to performance. No BS, just full and complete price out the door for the best Sport Performance. Made my deposit and he called me as soon as the tires got to the store at 9:15am. Got there at 10am with a warm greet and he let me know where I can grab a good lunch and coffee, and I was out the door at 10:45am with 4 amazing sport performance tires for my Wife's Lexus. I'm going to get some brownie points from the Wife. Happy Wife, amazing life. Talking about efficiency and great service, this branch is second to none out there. I truly appreciate it all!!!

I'm always treated with respect! As a female it's difficult to go into an auto shop feeling confident that you'll be respected and not overcharged. Ali Mirghanbari, owner of Big O Tires, on 7427 Redwood Blvd, Novato, CA, 94945, has pride himself in giving his employees great training in customer service, attention to detail, and time management. What more can I say, it was on a Friday, one hour before closing, and service with a smile! Thank you, guys at Big O Tires, for the great and speedy service your staff provided me late Friday evening. I had a great weekend driving around not having to worry about my breaks. Happy customer!

I found the best prices here for what I was looking for. Pat from Customer Service was quick and very sweet. I called on Friday afternoon, dropped my car off first thing the next morning and my car was ready before I knew it. Very satisfied.

Real nice employees and work fast on my car will com back if I need them

Professional, friendly service. Walking distnace to Starbucks and Trader Joes whilst they assessed and then replaced my tires. Pleasant waiting area with up to date magazines and free wifi while waiting. Worked to get me the best price.

They team at Big O Tires did a great job and finished ahead of schedule.

I needed two rear tires, and wanted to replace the old ones with new Michelin tires. The staff ordered the tires for the next day delivery, and the work was performed within two hours. Very efficient .

Job done in a reasonable time.

Been running Big O Tires for years on all my vehicles and have gotten my kids on board also.

Great New Tires, Wheel Balance and Rotation.

Always a great experience

Great friendly service, good tire value.

I needed to get the alignment checked after getting new tires at Costco. I was short on time, though, and hadn't expected this additional errand or cost. Big O fit me in very quickly, checked the alignment for free, showed me the exact results, and did the necessary alignment adjustment for a very reasonable price. They were great!

Everyone was very pleasant and helpful I have always enjoyed the friendly staff At Novato big o

I came in to find out why my brakes squeaked when turning- they discovered a rock the right front rotor and repaired it. They also replaced the swing arms that keep the tires straight. Considering that my vehicle is gradually aging, and I alway like to drive in a mechanically safe vehicle, the repairs were timely. Thank you