Big O Tires

I had plans for a day trip with my wife and I was able to drop my vehicle off and pick it up later. I was able to pay over the phone and they were able to process everything.

Not only do I get good quality products from Big O Field the employees are always gracious, willing to explain what’s going on and always seem pleased to be helping the customers

Very easy experience ordering tires. Tires arrive on promised date and installation was done in a timely manor. Only disappointment was not having the ability to add road hazard insurance to the purchase due to tire price and rim size.

Great customer service. Communication was great in explaining what I needed and service was performed within the time I was told.

Big O has always treated us like part of the family. We service our personal and company vehicles strictly with these guys for a few good reasons. Big O has always been very prompt and thorough, friendly, and very convenient.

Jeff was honest and very knowledgeable.

Took my car in for tire rotation, they found a nail in my right rear tire, called me immediately, I okay the fix, called me half hour later and said my car was done

Good communication. Very happy with work done.

They performed an oil change, tire rotation, a strut replacement, and replacing a CV boot.

efficient service . good customer service . nice wait area.

Started out taking my vehicle to them. Now all 3 vehicles in the family go there whenever I need things to get done in a timely manor with top quality and care.

Always friendly, prompt service, even with a flat repair. Great value and location is close to home and convenient walking distance.

Always so very accommodating!!! Thanks! Couldn't have asked for a better experience

The people there are always helpful and friendly. They take care of our fleet service with expert care. Mike, Justin, and Jacob are always there to provide us excellent service along with all the others on your staff. Great Group!

Used twice in last month to fix tires with nails. Daughter needed vehicle first thing

Front desk is always friendly, direct, answer questions.

My dad has been going to this Big O Tires for years. Excellent service, great prices and great employees. They seem to work with the customers in finding the best solution to fix the car. I drive from Clayton to Brentwood Big O just for the prices, great service and great employee. Even though I am 4 miles from Concord Big O.

Great service and prices

We have been Big O customers for 14 years and had them service so many cars I can't begin to count them all and we have always had a good experience. Great customer service, helpful information and fair prices. Besides tires we have used them for front end work and brakes. They stand behind their warranty and never give you a hard time. I don't always like the things they find wrong with my cars but I appreciate their thoroughness.

Randall was friendly and quick to help. After service, he informed me that tires were looking low on tread. Recommended some options and price quotes.