
By anonymous | 9/6/2019
I had plans for a day trip with my wife and I was able to drop my vehicle off and pick it up later. I was able to pay over the phone and they were able to process everything.

By JPG | 6/22/2023
The ease and comfort of the salesperson.

By anonymous | 9/6/2019
Very easy experience ordering tires. Tires arrive on promised date and installation was done in a timely manor. Only disappointment was not having the ability to add road hazard insurance to the purchase due to tire price and rim size.

By Tbonetay | 6/21/2023
Randal was very helpful and professional

By anonymous | 9/6/2019
Big O has always treated us like part of the family. We service our personal and company vehicles strictly with these guys for a few good reasons. Big O has always been very prompt and thorough, friendly, and very convenient.

By Zach | 6/14/2023
Great, professional staff that always handle our vehicles. Dependable when we need anything for any of our vehicles. Have continued to come to this store for all services needed for maintenance of our many vehicles.

By anonymous | 9/6/2019
Took my car in for tire rotation, they found a nail in my right rear tire, called me immediately, I okay the fix, called me half hour later and said my car was done

By Anonymous | 5/18/2023
Always honest, reliable, quality service

By anonymous | 9/6/2019
They performed an oil change, tire rotation, a strut replacement, and replacing a CV boot.

By Shawn B | 4/20/2023
I’m a repeat customer due to the staffs service of the vehicle and keeping me informed.

By Jennifer | 9/6/2019
Started out taking my vehicle to them. Now all 3 vehicles in the family go there whenever I need things to get done in a timely manor with top quality and care.

By TeriD | 4/3/2023
friendly and efficient service rep and was able to have my car serviced with just a short wait as i had no appointment. very pleased.

By anonymous | 9/6/2019
Always so very accommodating!!! Thanks! Couldn't have asked for a better experience

By Eileen Z | 3/27/2023
Not only do I get good quality products from Big O Field the employees are always gracious, willing to explain what’s going on and always seem pleased to be helping the customers

By anonymous | 9/6/2019
Used twice in last month to fix tires with nails. Daughter needed vehicle first thing

By Barbara C | 3/13/2023
Great customer service. Communication was great in explaining what I needed and service was performed within the time I was told.

By Damian Van Slambrook | 9/6/2019
My dad has been going to this Big O Tires for years. Excellent service, great prices and great employees. They seem to work with the customers in finding the best solution to fix the car. I drive from Clayton to Brentwood Big O just for the prices, great service and great employee. Even though I am 4 miles from Concord Big O.

By Jacquie | 2/25/2023
Jeff was honest and very knowledgeable.

By anonymous | 9/6/2019
We have been Big O customers for 14 years and had them service so many cars I can't begin to count them all and we have always had a good experience. Great customer service, helpful information and fair prices. Besides tires we have used them for front end work and brakes. They stand behind their warranty and never give you a hard time. I don't always like the things they find wrong with my cars but I appreciate their thoroughness.

By FredC | 1/10/2023
Good communication. Very happy with work done.