By Sue | 9/6/2019
The tire pressure sensor on my 2010 Prius not only went on, but started blinking; something I'd never seen before. I was told that the battery on one of my tire sensors (who knew?) had died. The entire sensor had to be replaced, they had the part, and it was done quickly and efficiently. I was treated courteously and they explained the "operation" to me so I understood. Great experience!
By Dennis | 3/29/2023
Becky and the other writers were very friendly and answered all of my questions
By Dave Rae | 9/6/2019
From the moment I arrived Michael Avalos was very helpful. I was actually collecting bids for new tires, this was my 3rd bid, Big O tires bid was slightly higher than the competitor just down the street, but I really felt comfortable with Michael at Big O Tires, taking the best care of me. I will be going with him from now on, and I will be recommending this store to ALL my friends and family. Thank you. Dave Rae
By Edmund B | 3/29/2023
My battery failed and an Internet search revealed that Big O sells Interstate Batteries. I stopped by at 3:30 in the afternoon to see if they could sell me one. In spite of the fact that they were very busy, they worked me in and in a very short time, my new battery was installed and I was happily on my way.
By Shawntea | 9/6/2019
Great service!
By Bill T | 3/22/2023
Did more than expected, details of work done were clear.
By Gary Johnson | 9/6/2019
They checked my battery,told me what the results were and brought a new battery from another store. Very friendly front end staff.I'm glad you're here.
By Tlukan | 3/21/2023
Jesse, Caleb and Princess were very friendly and professional, I'll be back!
By Cre | 9/6/2019
I had an appointment but I went in on the wrong day and it didn't matter I got in right away everything was done that day and I am very satisfied with the work .car is running great
By Rich | 3/21/2023
Very professional
By Dave | 9/6/2019
Had some service work done previously where there was a problem. The manager offered solutions and made things right. Staff was courteous and work was done quickly. I will use this store in the future.
By Hpy | 3/17/2023
Everyone was so friendly! They have excellent car care as well as customer service! I waited for my car in their waiting area and I observed that the staff treated everyone with excellent care. I am very impressed with this location!
By Margaret Bourassa | 9/6/2019
Not sure on the above part of this survey if 1 or 5 is best, but I give an overall 5 star rating to my experience and have twice put out a recommendation to people via Facebook. I was so pleased that they actually had a human answer the phone when I called to see if I could make an appointment ...they said yes! Brakemasters would never make an appt. for an oil change and I went to them for 25 years! I loved that I was greeted in the parking lot and escorted inside where they got my info ect. as a new customer. The whole experience was terrific and I will be going back for sure.
By Anonymous | 3/17/2023
Price, selection, location.
By Stan B | 9/6/2019
I drove a long way to try this location based on their reviews and had a great experience. The staff were very friendly and knowleabIe. I will be back for tires and all my tire needs.
By Dan J | 3/16/2023
I was a wakl-in without an appointment. I was satisfied with the quick service.
By Tim Haines | 9/6/2019
Completely satisfied.
By Stewart | 3/16/2023
Mr Johnson very helpful and friendly
By Jay | 9/6/2019
Wonderful location with great people.
By Mandy S | 3/15/2023
The staff from the phone call to my visit were very helpful. I purchased the tires through Acima and was explained how the process works. I'll be returning for future purchases.

