By anonymous | 12/6/2019
Honest, friendly and efficient service...
By NF | 1/21/2024
The assistant manager Major was extremely helpful and knowledgeable. Will be back
By Jeff | 12/5/2019
Friendly and knowledgeable team members. Made me feel secure in my purchase
By Ava J | 1/19/2024
Great service!
By Michael | 12/4/2019
Excellent location. The staff and mechanics are super friendly. They don't try to upsell you anything you don't need. The mechanic actually took the time and showed me my brakes and didn't recommend getting new ones (last place I went to said I needed brakes right away) while big o tires said I still had about 60% life left. This won my trust and Business for life automatically for big o. I'll definitely be back for future problems / routine maintenance. My only small complaint is no one saved my radio stations before disconnecting the battery. Kind of a pain when you got +20 stations saved.
By ScottyD | 1/17/2024
I was recommended to this shop by a friend. I was very impressed. I was treated so kindly be everyone I came in contact with. They were short staffed that day, but I would never have noticed because they worked quickly. I never felt that I was being sold something. This impressed me. You have a new customer in me.
By anonymous | 12/3/2019
Very good service at Big O
By Frank P | 1/16/2024
Great service.
By anonymous | 12/1/2019
Very professional courteous informative and always a wonderful experience I highly recommend big o tires I will continue to go to big o tires they're fantastic.
By Jordon H | 1/13/2024
The staff was friendly. The gentleman at the counter recognized I had a new car and wanted to make sure I knew of a requirement with AWD cars for the future. The tech was friendly and careful with my property, so I really appreciated that.
By Abe | 11/21/2019
Excellent
By Miller | 1/11/2024
This location is amazing. They took the time to explain everything with kindness and no judgement. Howard was especially fantastic!
By Damian | 11/20/2019
Great service.
By Amy C | 1/6/2024
Great customer service. Very informative.
By Scott | 11/11/2019
The team at BIG O located at 5049 N 7th St, Phoenix, AZ 85014 is excellent. The people took the time to show me what was wrong with my car and explained what they were going to do to fix the problem. I will be coming back to this BIG O store, again.
By AzBrandon | 12/29/2023
They explained everything. I was going to buy 4 tires and the sales guy told me 2 of them were still good, so I ended up just getting 2 and saved some money on this trip which was nice. Tires aren’t cheap.
By Jerry | 11/8/2019
Great tire selection. Great price. Tires installed and vehicle released when promised.
By Fernando Z | 12/28/2023
Major was very professional, courteous, comprehensive in describing the results of the inspections, and was accurate with the wait estimate. Apologies if I’ve misspelled his name.
By Joann | 11/5/2019
Great service Mr. Jackson and Mr. McIntyre were a great help.
By MarshallW | 12/24/2023
I scheduled an appointment to repair my tire. At the initial inspection, the assistant location manager suspected the nail was in the wrong place for the tire to be repaired and that he’d need to order a new one. However, once the tire was off the car, he could see the nail was right on the edge. He had the tire fixed and I was out in about an hour.