By Rena | 2/13/2020
I was updated on my vehicle on an hourly base, I had nice hot coffee, and read a little, and watch a little
By Jessi | 3/3/2024
Personnel were very friendly, professional and communicated well with clients
By Frank Alamo | 1/23/2020
Jamie is courteou, knowledgeable and professional, Mike is the same. I have a high level of regard for this shop and its staff.
By Damian J | 3/3/2024
It was Sunday morning and I didn't make an appointment. I had to wait, so I'm not going to complain and be a Karen.
By Mary | 1/23/2020
Great customer service. I will always get all my tire needs at this location.
By Cowboyfanaz | 3/2/2024
Victor Campos was very nice and explained everything. You all were fast and friendly. I was worried someone would try to sell me added stuff not really needed.
By Nicole | 1/22/2020
Fast, friendly and quality service! Mike was super helpful, along with the rest of the team.
By Buckwing | 2/17/2024
The manager was awesome! Very friendly Great job!
By Judith | 1/14/2020
I loved the excellent friendly and professional customer service. We not from this area so we appreciate having a place to come that we trust for a tire needs.
By Myrna Valadez-Jones | 2/12/2024
Robert explained to me the process and the best oil option for my vehicle
By Raul gonzalez | 1/9/2020
I was treated well and my car oil change was in a reasonable time without an appointment.
By Myrna V J | 2/12/2024
Su locación es muy accesible para mi ya que trabajo muy cerca,e dió mucha confianza el servicio que me dieron, siendo mujer creo que hay veces que nos intimida ir a un lugar así y no saber que es lo mejor para tu vehículo y ellos me lo explicaron muy bien
By Jennifer Clift | 1/7/2020
Michael & Andrew were very professional and answered all my questions. At times, it is hard if you are not mechanically inclined to understand cars, however they both went beyong to answer all my questions. Very professional! Will go back every time!
By Anonymous | 2/11/2024
Our college-aged daughter hit a chunk of cement and her tire started losing air--she limped into Big O and they immediately took care of her--as if she was their own daughter. We are out of state so to have someone take good care of our girl gave us comfort. We will definitely be back!
By Angelica | 1/1/2020
Good job
By Josh | 2/9/2024
Victor was very kind
By Grace | 1/1/2020
Everything was ok
By Jay | 1/28/2024
Service was fast, employees were courteous, and they were straightforward and understood that I didn’t need to be upsold bc I’m on a limited budget.
By Yvette | 12/30/2019
Excellent customer service. Really nice and knowledgeable staff. Team let me know what was going on the entire time and let me know other things that were wrong with the vehicle. Thanks.
By Don G | 1/22/2024
Justin Major provided great customer service throughout the process. He kept me informed and also helped with filling out Continental tire warranty as there was an issue with on line site. Alex, store manager also followed up to make sure all was good.