Big O Tires

262 ratings
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Location

540 E Wickenburg Wy,
Wickenburg, AZ 85390

Randy

By Randy | 9/6/2019

Chris is always friendly and professional. Love going to Big O for all my cars needs

Ken B.

By Ken B. | 10/13/2022

Very fast service.Nice clean job.

anonymous

By anonymous | 9/6/2019

Received excellent service at a great price. Would recommend.

DessieR

By DessieR | 10/12/2022

Easy appointment made by phone. Drive to appointment and it didn't take long. Everything explained along the way. Great service

anonymous

By anonymous | 9/6/2019

Used them Friday after Thanksgiving. They were busy but it was no problem getting things taken care of.

Shelley

By Shelley | 9/13/2022

Fast and efficient service. I appreciate that Bryan called me as soon as my tire was done.

Lenor

By Lenor | 9/6/2019

This was an excellent experience. They were timely, polite, knowledgeable and friendly. The appointment overall was great. This tires are wonderful. I will definitely use them again and tell others about them.

jcurtman

By jcurtman | 8/20/2022

The staff at this location was extremely knowledgeable professional and and courteous. The services were quick, efficient, and thorough. I have been to other places to get my oil changed and this place exceeded all my expectations. Every service shop should use the Wickenburg location as a role model.

Sondra

By Sondra | 9/6/2019

Service was quick and excellent. Very courteous and they made sure having work done there was a positive and pleasant experience. I will be a regular customer for sure.

David D

By David D | 8/16/2022

they have great customer service. No matter wgat we have had done they call within a few days to make sure we are happy.

Kimbely

By Kimbely | 9/6/2019

I'vvve been a customer of the Wickenburg Store since it opened about 15 yrs or so?, I'm severely disabled woman,they have always treated me with RESPECT& HONESTY! I'm on Social Security. I'm Low Income. So I must look for the best Price on any repairs. I've gotten Estimates at other Local Repair shops. A;ways came back to BigO! They've ALWAYS, had a much lower estimate. At least 20-30% LESS! Every Employee are very Friendly,Courteous,Polite! Exactly how you wish one was Served at any Establishment. They DO NOT talk you into unnecessary repairs. Also tell you of the details of the work that needs to be done.Also have told me of things I didn't need when I thought so. They also understand my Budget and,do their best to keep costs down.Apply any Coupons I may not be aware of? I moved 100mi away. I went to a BigO in Prescott Valley for much needed Maintenance& another engine issue. I bought my tires at BigO& have the FREE Maintenance. PV wanted to charge me $40 minimum(1he Labor), to do my FREE Tire Pressure&rotation!Manager explained that NOT all BigO Stores, are linked to know I've been a Customer for over 15yrs. Unable to see my Customer Info,showing all Purchases&Repairs. At least I've all my receipts in glove Box. Also Manager of this Store was rude, didn't even give me the "Normal",expected treatment a Customer at any Store should get. He flat out cared not if I brought my Van in or not? I explained y ongoing Van's engine problem also. Without anyone looking at it;he replied-"Sounds like a very expensive repair". Right there I decided to walk away.I've learned a lot about assorted engine problems through out the years. I'm educated more than any other Woman or man. About such. I'm certain my Engine Air Filter needs replacing. From the severely dusty roads I just moved to. Reason why my Gas ,mileage has decreased&in idol a small thumping sound. Had this before to identify this same problem. A new Filter is NOT an EXPENSIVE Repair! Just hows he was going to make up a non existing problem,just to charge me loads of money! This is stereo typical of what many think when a Woman enters a Auto Shop. It's sad it reflects poorly on the BigO Franchise.Now I'm driving 200mi round trip! To have my Van serviced at a well TRUSTED Store! Price of a half a tank of gas also. Yet,will save me much more money on routine maintenance services,to fix my vans problem.No doubt my Bill will be less than $60 for Tire Maint, Oil change using Synthetic& Engine&Cabin Filter.When I lived near their store, they always happily gave me a rid a home until repairs were done&picked me up. Usually it was the Mechanic whom done such&always they were so nice&enjoyed chatting along the way&getting to know them personally. You truly wanted to befriend them.

Mom4

By Mom4 | 6/28/2022

I was traveling with my 4 young kids and dog from phx to las vegas and my battery died after getting gas at the neighboring gas station. Chris Hubbard kindly came to the gas station first to try to jump it and then to check it and found the battery was very low. He made sure that we were out of the heat and was able to replace my battery quickly. The service and kindness was not only much needed for us but also was a great example to my kids. Thank you kindly!

anonymous

By anonymous | 9/6/2019

Always happy with the work...all employees are helpful and polite.

Claimjumper

By Claimjumper | 6/22/2022

A good overall experience.

Dawn

By Dawn | 9/6/2019

Always happy with Big Os service!

vicki f

By vicki f | 4/7/2022

i showed up a little early, was done andhome by appt. time. Great sevice

anonymous

By anonymous | 9/6/2019

WE NEEDED TIRES ON OUR MOTORCYCLE TRAILER.WE CALLED, THEY SAID TO BRING IT RIGHT I9N AND IT WAS DONE!!!!!!! GREAT SERVICE.................

No

By No | 3/30/2022

Very good tire, as mine are cooper built, ya USA. They are all over and they take care of my tire issues, no matter what state I am in.

Todd

By Todd | 9/6/2019

I've been a Big-O customer for nearly 40 years and have been pleased with all aspects of service and products.

JulieM

By JulieM | 2/11/2022

Worked with Bryan and he was extremely helpful in getting this done!