Big O Tires

You have excellent employees. I am very happy with the service I received.

Big O tires are much better than Discount. For one, how does Discount offer a tire warranty and not offer wheel alignments? I don't get it. This is why I went with Big O Tires. Back around 2017 I think, I bought tires from Big O in Gilbert, AZ and liked their customer service and this is why I went with Big O Tires and one right by my home, is awesome! I will forever be and stay a Big O Tires customer. Getting approved for a Big O Tires credit card was the icing on the cake. I needed new tires after driving back from California and I applied for the credit card in California, because I knew when I got home where I wanted to get my new tires from. It was Big O Tires!

I used the competitor down the street and was only treated right once. When you guys opened up I switched over and have never looked back. Thank you so much for moving into our community.

The car was taken back right away and the service was done in a reasonable amount of time.

The amount and quality of service for the amount of money spent is phenomenal! I will definitely be back. Thank you for taking such good care of the vehicle I rely so heavily on!

Great customer service and tires are great.

I was very pleased with my first experience at Big O Tires in San Tan Valley. Sam was extremely courteous and helpful. He got my daughter's first car safe and ready for the new adventures of driving. I felt so much better after speaking to him, he and his staff did a wonderful job! I will recommend him to others. On my 2nd experience there, I brought my car in at 8 am had an appointment, and 4 1/2 hours not a call, and car still hadn't been looked at. I asked for Sam, he apologized and said they were still backed up from last night. I gave them my car to look at thinking it would be done in an hour or two since they were just inspecting it. When I called they hadn't even moved it yet. I spoke to Sam, he apologized and said that he would get it in in the next 15 minutes. I appreciate that he did this, just wish it would have been thought of before I had to make the phone call and ask where my car was. Weekends are when I have to run around and do all my other errands, and I wouldn't have taken it had I known they were not going to do anything with it till afternoon. Hoping that Sam will again, stay true to his word and get my car in there and checked out and I will get a call right back.

I needed to have a tire checked as I had a low pressure warning light twice this week. I walked in and asked if it could be checked without an appointment and I was told yes and they could do it within the next 90 minutes. We waited and it actually only took 45 minutes. Very prompt, accurate and professional. High praise for Kyle and Jaime.

Needed an oil change along with a change of air filters (2). The technician presented the dirty filters to show the necessity for the change. All in all, I was very pleased and was treated by professional and competent staff, thank you!

My go to place. Never consider anywhere else

In the past, I was not happy with service here, or that the customer service person was only interested in selling me everything they possibly could. I expressed my disappointment to Jeff, and he committed to making things right. The customer service person did not try to sell me anything unnecessary and was honest about not needing certain added components of the service that were costly.

brian quoted job and was done in the allotted time frame

This was my first time getting my oil changed at this location, (Hunt Hwy). I felt appreciated, and welcomed. Even though there is a new Jeep dealership down the road, I will be getting my oil changed here at this Big O location.

They are open on Sunday, and close by my house

I use them all the time with no trouble, I'm in out in no time

Was waited on quickly and work was completed quickly. Appreciate the professionalism.

Fast and great service. Bought new tires and had to get to work that day. They got me in and out in 1 hour. Always go to Big O for all my auto needs,thanks.

The associates were extremely helpful. Tried their best to get us the best possible value.

Customer first attitude They do what they say and back it up with excellent service. It's the only place I take my vehicle. I tried another oil change store in the area, but I developed an oil leak. I took my vehicle to Big O, and they found the problem and repaired the problem. Thanks! ST

The person that helped me was friendly, I didn't have to wait long to get help and they took care of my vehicle right away. I usually make an appointment, but this time I didn't and it still went fast.