Big O Tires

When I suffered a flat while out grocery shopping, I took my car to Wal-Mart Auto Center, which was closest to where I was. They stripped a bolt and never got the tire off. So I went to Big O where they rectified the bolt problem and sold me a replacement tire quickly and at reasonable cost. I will take all my future automotive work to Big O.

Managers and service 100% great

I use this Big O exclusively for all of my personal and business tires. Sam is excellent and always takes care my vehicles as he promises. Very knowledgeable and friendly, highly recommend.

Employees are pleasant, friendly and upfront with explaining services and pricing. We have been pleased with the level of service at this location for over seven years.

Brought my car in to get it ready for summer driving in Phoenix area. Did good work and got job done in only an hour.

The appointment was made and the service was completed.

I had a flat tire on my truck, which turned out to be a horse shoe nail right down the middle of the tread of the tire. Changed the flat myself in my garage which was a chore because of space limitations. I didn't buy my tires which are only a little over a year old at Big O, but I did get a price quote from them when I bought all four. Unfortunately Sam's Club offered a smokin deal I couldn't pass on. So before driving all the way up to Gilbert on my old spare I thought I would give Big O a call and see if they could help out. So I called and talked to Mike. He was great, told me if I did service with them just bring it in and they will fix it for free if it was fixable. Well brought it over to them and they said indeed it looked fixable. So it did take some time to get it fixed, but fix it they did at no cost to me. Then Mike told me the tech who repaired my tire was giving my truck an inspection to make sure everything else on my truck was good. And I thought here we go, here comes the laundry list of things that needed to be fixed on my 2002 Ford F150 Supercab which is pretty much in near mint condition. :') Well, in fact Mike comes out and says the only thing he saw was your serpentine belt needs to be changed soon, which I already knew that, but have been putting it off, used to do all my own maintenance, not as easy as I'm getting older. So I also got from the tech how nice my truck looked inside and out and even under the hood. I do take pride in taking care of my truck, I even got a formal offer from the Ford stealership I used to take it to buy my truck because it was in such great condition and only has 108,000 miles. But sorry Ford guys, I still got another 10 years or more left on this thing. So just a big shoutout of thanks to Mike, and the tech who worked on my truck tire and inspection, I will be back to them for future service needs, tires, plus tires for the wife's car when needed, she bought a service plan through her stealership, so tires and brakes only thing she should need for a while.

Amazing top quality and friendly service, absolutely recommend going to this Big O tires

I put 4x new tires on my car awhile back. At that point I opened a credit card with Big O. Excellent customer service before and excellent customer service again today for an oil change. Fast and efficient. Levi Kool was exceptional! Thank you Big O!

Jared and his crew are amazing and very helpful

I have to wait on my car as I cant just drop off, and that is never a problem. Oil change and tire rotation in an hour. Sam always recognizes me and gives me great customer service.

Kyle was very friendly and greeted me promptly upon me walking in the store. He held conversation with me and seemed happy to be there and help me. I asked questions about the service and other things about my car that’s he was happy to answer

Called the day before for an appointment. Not only were they ready for me early, they completed the service ahead of schedule. Will always use this big o

Jared was extremely helpful! He was exceptionally nice and explained the cost and what needed done.

I think I was over sold but still happy with my product.

Awesome job thanks again!!!!!!!!!!!!

I have 4 brand new tires put on my truck and all though they were very busy that Saturday, they had me in and out within 1.5 hours.

I was able to walk in get what I needed done in a timely manner. The staff is professional and very kind

Go for oil changes. Staff is AMAZING, always friendly, and very competent!

The associates were professional, easygoing, and thoroughly explained the work done on my car without being condescending. This was the best experience with a shop i’ve ever had!